Mole Scanning Service

Booking an appointment

Book an appointment at a participating Boots Pharmacy1

Attend your appointment in a private consultation room. This will last around 20 minutes

The scans will be analysed by ScreenCancer & a report sent to you within 1 week

What happens at a Mole Scanning appointment?

Step 1

A member of your Boots pharmacy team will talk with you in a private consultation room. There will be a short questionnaire to assess your risk factors for skin cancer and a consent form to complete.

• You will be asked to identify the mole(s) or pigmented lesion(s) that you would like scanned – please note, our Boots pharmacy team cannot advise you on this.

• Then a scan of the mole(s) or pigmented lesion(s) will be taken using a ScreenCancer dermatoscopic imaging device.

• The images and information will then be sent securely to a ScreenCancer Dermatology Specialist for analysis.

The consultation will last about 20 minutes.

Step 2

The scans will be analysed by a ScreenCancer Dermatology Specialist for signs of malignant melanoma, with a report sent to you within one week.

If it shows that your mole(s) or pigmented lesion(s) is/are at risk, a ScreenCancer Dermatology Nurse will contact you to discuss the next steps.

Our bodies and moles are always changing and we can’t guarantee that a mole that has been considered normal will always remain so. It’s important to be aware of any changes to the mole/pigmented lesion and to use the ABCDE rule to self-check.

The service doesn’t provide a diagnosis of skin cancer.

How much does the service cost?

- The first mole/pigmented lesion will cost £40

- Each additional mole/pigmented lesion scanned within the one consultation will cost £20

If you wish to have more than four moles scanned we advise you to speak to your GP.

*The Boots Mole Scanning Service is run by ScreenCancer. Therefore the fee that you pay for this service is paid to ScreenCancer.

Understand more about mole scanning

You should check your skin frequently.  The more aware you are of your skin, the more likely it is that you will spot any changes.

If you have a mole that has:

- changed size, shape or colour

- become painful or itchy

- become inflamed, started bleeding or is crusty

- looks unusual and has not gone away after a few weeks.  Be aware of the ABCDE rule.

It's normal for:

- babies to be born with moles

- new moles to appear – especially in children and teenagers

- moles to fade or disappear as you get older

- moles to get slightly darker during pregnancy

If you are concerned about any new or existing moles or pigmented lesions it is important you get them checked.

• You can book an appointment online

• You’ll receive your results within one week

• You can collect Boots Advantage Card points too

The Mole Scanning Service is for those aged 18 years old and over. If you are younger than 18, please see your GP if you have any concerns about your moles or pigmented lesions.

Please note, there are cases where we cannot scan any moles or pigmented lesions which include:

- located in an intimate area of the body. (e.g. genitals, areas of the breasts covered by a bra)

- on the eyelid or the tip of an ear.

- covered by an excessive amount of hair.

- that is wet, open or bleeding.

- that is on a tattoo

If any of these exclusions apply to you and you are concerned about your mole, please see your GP for help.

What is the ABCDE Rule?


Melanoma lesions are usually asymmetrical and irregular in shape, whereas benign moles tend to be symmetrical


The border of early melanomas can be uneven and may present as a series of semi-circular curves or v-shaped points. Benign moles have smooth, even borders


A melanoma may present as a variety of colours and can in some instances become red, white or blue. Benign moles tend to be one colour, normally a single shade of brown


Melanomas tend to have a larger diameter than benign moles, typically greater than 6mm in diameter


Moles or lesions that begin to change in any way (e.g. size, shape, colour, elevation, bleeding, itching, crusting etc) must be reviewed

Manage your NHS repeat prescriptions online with prescription tracking, re-order reminders & click & collect12

Protecting your skin

What can you do to reduce the risk?

Here are some useful tips to help reduce your risk of developing skin cancer

It's important to check your skin every few months for changes in moles or signs of new moles/pigmented lesions appearing.

To protect your skin from the harmful effects of the sun, it is important to use sunscreen with a sun protection factor appropriate for your skin type and climate (at least SPF 30) and has high UVA protection as well. Follow the pack instructions for application and reapply frequently.

Choosing a product that protects you from both UVA and UVB rays, as both can increase the risk of skin cancers and skin ageing.

Spend time in the shade when the sun is strongest and the risk of getting sunburnt is higher. In the UK, this is between 11 am and 3 pm from March to October.

Articles you may be interested in


"I am so so pleased with the service from Boots all the way to ScreenCancer."



I had a mole on my arm which became itchy and had grown slightly, over about 4 weeks. The boarders looked slightly irregular. I decided to book in with Boots for a mole scanning. The very next day after my mole scanning, I received a phone call from ScreenCancer to tell me my report and what to do next. I am so so pleased with the service from Boots all the way to ScreenCancer. I have told so many people about this service. I can confirm that I had a melanoma which was successfully removed, and it has not spread. If this service was not available and I had not gone for my scanning, I don’t know what would have happened, thank you.

"The fact it was reasonably priced and convenient was important for me, as well as a great service."



I had a lesion on my right leg that I was concerned about, getting a scan appointment was proving tricky and expensive. I came across the service with Boots online, it was easy to access and convenient for me. I found there was lots of flexibility with date, times, and stores. I booked my appointment; I had my scan on the Friday and by the Monday ScreenCancer had called me with my report. My GP referred me to Dermatology, and they excised the lesion. They said it was a Dysplastic Nevus and was better off removed. I did not need any other treatment. I would recommend the service and would use it again in the future. The fact it was reasonably priced and convenient was important for me, as well as a great service.

Frequently asked questions

Up to four moles. If you wish to have more than four moles checked we advise you to speak to your GP.

No mole scanning is a quick, easy, painless analysis of moles and pigmented skin lesions.

We're here to help with skin conditions. From dry skin to acne treatments, we've got you covered

*British Association of Dermatologist

**ScreenCancer UK are a private limited company registered at Innovation House, Ramsgate Road, Sandwich, Kent, CT13 9FF

1Eligibility criteria and charges apply. In selected pharmacies, subject to availability. The Mole Scanning Service is operated by ScreenCancer. Therefore the fee that you pay for this service is paid to ScreenCancer. 

Access to prescription-only treatment is subject to an online consultation with a clinician to assess suitability. Subject to availability. Charges apply.

Eligibility criteria and charges apply. Available in selected pharmacies, subject to availability.

12Please note, free home postal delivery is only available to patients registered with a GP in England. However, the option to collect in-store is available for all customers registered with a participating GP anywhere in the UK. For patients registered with a participating GP surgery only. NHS Prescriptions charges may apply.

Page last reviewed by Boots Pharmacy team on 30/05/2024