Opticians FAQs

Boots Opticians

Opticians

Reading time: 12 minutes

Posted in Opticians services

Last updated 27/10/2022

Do you have an important question about Boots Opticians? If so, our frequently asked questions & answers may help

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Eye tests

How often should I go for an eye test?

How much is an eye test?

What happens if I need glasses or contact lenses?

NHS discounts

Can I get an NHS-funded eye test?

Booking an appointment

How do I book an appointment?

How can I reschedule my appointment?

What times do your practices open?

Buying glasses

Can I buy glasses on boots.com?

When can I collect my glasses?

What if I'm not happy with my glasses?

Can I get my prescription sent to me?

How do I pay for glasses?

Can I use NHS vouchers as part payment for my glasses?

Can I use a prescription from another optician?

Contact lenses

How can I get help with the Boots Contact Lens Reward Scheme?

My contact lenses haven't arrived. What should I do?

How do I change my personal details like my address and direct debit?

Can I take a payment holiday?

I am running low on contact lenses what can I do?

How can I find out when my next contact lens check-up is due?

Offers

Can I combine more than one offer?

Further questions

What is the cost of the 0345 telephone number?

Why do I only earn one Boots Advantage Card point per pound at Boots Opticians?

Who are the regulators of Boots Opticians?

How do I make a complaint?

Where can I find out more about eye health?

I've received a customer care measure survey, what is it?

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Opticians FAQs

Do you have an important question about Boots Opticians? If so, our frequently asked questions & answers may help

A guide to choosing your perfect lenses

Eye tests

How often should I go for an eye test?

How much is an eye test?

What happens if I need glasses or contact lenses?

NHS discounts

Can I get an NHS-funded eye test?

Booking an appointment

How do I book an appointment?

How can I reschedule my appointment?

What times do your practices open?

Buying glasses

Can I buy glasses on boots.com?

When can I collect my glasses?

What if I'm not happy with my glasses?

Can I get my prescription sent to me?

How do I pay for glasses?

Can I use NHS vouchers as part payment for my glasses?

Can I use a prescription from another optician?

Contact lenses

How can I get help with the Boots Contact Lens Reward Scheme?

My contact lenses haven't arrived. What should I do?

How do I change my personal details like my address and direct debit?

Can I take a payment holiday?

I am running low on contact lenses what can I do?

How can I find out when my next contact lens check-up is due?

Offers

Can I combine more than one offer?

Further questions

What is the cost of the 0345 telephone number?

Why do I only earn one Boots Advantage Card point per pound at Boots Opticians?

Who are the regulators of Boots Opticians?

How do I make a complaint?

Where can I find out more about eye health?

I've received a customer care measure survey, what is it?

A WORLD FIRST
is coming

A WORLD FIRST
is coming