Boots Prescription Promise- if we do not have your medication in store then we can deliver to you for FREE as soon as it is available*
What is the Prescription Delivery Service?
Our Prescription Delivery Service is a convenient way to take control of your prescriptions. Our dedicated team of friendly drivers currently support over 250,000 customers across the UK, bringing their medicines to their door. There’s no need to worry about missing a delivery, simply order your prescription then agree a date and a time that is convenient for you with the pharmacy team.
Benefits of the service
• Flexible: Choose a delivery slot that works for you
• Convenient: Medication delivered straight to your door by one of our friendly drivers
Who can use the Prescription Delivery Service?
Anyone can use the Prescription Delivery Service. We offer a free delivery service for many of our vulnerable patients (in line with government and NHS guidance).** Talk to your local pharmacy team if you think this may apply to you.
The service is also available to those who don’t fall into this category for just £5 for each one-off delivery or a 12 month subscription for £55. Contact your local pharmacy team for more information.
How it works
Our Prescription Delivery Service is operated from many of our store locations*** across the UK. It’s important that when you order your prescription, you let your GP surgery know that you would like your chosen Boots to dispense your medication. You can do this by nominating your chosen pharmacy online or by speaking to your GP or local Boots pharmacy team.
If you think you may qualify for free delivery, then please contact your local Boots pharmacy team for more information and to sign up.
Otherwise, you are able to sign up for the delivery service below. For any queries, please speak to your local Boots pharmacy team.
Please note: Charges for the Prescription Delivery Service apply in England only
Our drivers will need to deliver the medication to the patient or previously agreed representative. If our drivers are unable to deliver your medication, it will be returned to the store where we’ll be able to arrange redelivery.
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Choose your subscription package£55 for the year or £5 for each one-off prescription delivery |
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Choose a delivery slotOnce we have received your prescription and it is dispensed, we’ll give you a call after to arrange a delivery time |
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Receive your dispensed medicationOne of our drivers will deliver your medicine straight to your door |
*delivery may be made by a store colleague, courier or other means if a Boots delivery driver is not available.
**based on government criteria for patients who are clinically vulnerable and are required to shield during the COVID-19 pandemic.
*** the store location needs to be near the delivery address for the delivery service to be used.
