Prescription delivery service

What is the Prescription Delivery Service?

Our dedicated team of friendly drivers currently support over 200,000 customers across the UK, bringing each customer's medicines directly to their door. There’s no need to worry about missing a delivery, simply order your prescription, then agree a date that is convenient for you with the pharmacy team and you'll recieve a text with a 2-hour time slot on the morning of your delivery day.

Anyone can use the Prescription Delivery Service. We offer a free delivery service for many of our vulnerable patients (in line with government and NHS guidance).** Talk to your local pharmacy team if you think this may apply to you. The service is also available to those who don’t fall into this category for just £5 for each one-off delivery or a 12-month subscription for £55. Contact your local pharmacy team for more information.

Our Prescription Delivery Service is operated from many of our store locations*** across the UK

It’s important that when you order your prescription, you let your GP surgery know that you would like your chosen Boots to dispense your medication. You can do this by nominating your chosen pharmacy online through Boots Online Prescriptions or by speaking to your GP or local Boots pharmacy team.

If you think you may qualify for free delivery, then please contact your local Boots pharmacy team for more information and to sign up. For any queries, please speak to your local Boots pharmacy team. Our drivers will need to deliver the medication to the patient or previously agreed representative. If our drivers are unable to deliver your medication, it will be returned to the store where we’ll arrange redelivery with you.

Step 1: choose your subscription package

Check if you qualify for free delivery or select either £55 for the year of prescription deliveries or £5 for each one-off prescription delivery

Step 2: choose a delivery slot

Once we have received your prescription and it's dispensed, we’ll give you a call to arrange a delivery day. We will text you a 2-hour time slot on the morning of your delivery.

Step 3: receive your dispensed medication

 One of our drivers will deliver your medicine straight to your door. 

*Delivery may be made by a store colleague, courier or other means if a Boots delivery driver is not available.

**Based on government criteria for patients who are clinically vulnerable & are required to shield during the COVID-19 pandemic.

***The store location needs to be near the delivery address for the delivery service to be used.