For the latest updates on our response to coronavirus (COVID-19), visit our service information page
Affected by cancer? We can help
From the moment you’re diagnosed, through your treatment & beyond, we’re here to offer support, help you take back control of your life & feel more like yourself again. We're also here to support you during coronavirus (COVID-19)
How we can support you during coronavirus (COVID-19)
Boots and Macmillan are here to help, together we want to give everyone, everywhere the cancer information and support they need in a place that’s reliable, familiar and trusted.
We appreciate that many people living with cancer are taking additional steps to socially distance themselves, and in certain cases shielding as per government guidelines. We also appreciate that you or people you care about may have questions about coronavirus COVID-19 and how it could impact people living with cancer, you can find more information on Macmillan’s website.
Safely getting your prescription
During this challenging time, we are waiving the charge for one-off prescription deliveries if you are unable to collect your prescription in store. Please consider alternative methods to arrange your prescription delivery (friends/ family/local volunteer service), or alternatively please phone your local Boots store team who will arrange delivery at the earliest available time. Boots continue to offer a Free Online NHS Repeat Prescription Service, which will deliver your prescription to your front door by Royal Mail.
Support for family, friends & carers
If you are collecting medication on behalf of a loved one with cancer who is unable to leave home, you may wish to speak with one of our Boots Macmillan Information Pharmacists who are based in many of our stores. Boots Macmillan Information Pharmacists are professional pharmacists employed by Boots who volunteer some of their time in work to support customers affected by cancer. They are trained to understand more about cancer diagnosis, treatment and how cancer affects people. They can also answer questions about medication and guide people to other sources of support.