Text Message Service

Sign up for our free Text Message Service and we'll send you text messages when your prescription is ready to collect and when it’s time to reorder

What is the Boots Text Message Service?

Collecting and reordering your medicines should be simple and straightforward. The Boots Text Message Service is a great way for you to know when your prescription is ready. Order your medicines as normal and come in to collect your prescription when we send you a ready to collect text. No more waiting around for your prescription to be ready. We send texts in real-time so you can collect your prescription straightaway after you’ve received your text. If we already order your prescriptions for you, don’t worry, we'll carry on doing this if you’re signed up. If you order your prescription yourself, then we can support you by sending a reminder text to prompt you to order your prescription as you usually do.

Our free Text Message Service can also help you manage your prescriptions if you’re using the Boots Free Online NHS Repeat Prescription Service. We’ll send you helpful text reminders when it’s time for you to reorder your prescription to keep you on track and help you avoid running out. The Text Message Service can be signed up to when signing up to the online FRPS service.


How it works

1

Pop into your local Boots pharmacy

Let us know that you’d like to use our Text Message Service

2

We’ll take your mobile number and sign you up

If someone else collects your prescription, we can text them instead. You’ll need to get their permission first

3

Receive your welcome text

You’re all set. We’ll text you to let you know when your prescription is ready to collect

We’re here to help

Please don’t reply to the text messages we send you as they are automated and we won’t get your reply. You’ll receive a ready to collect text when your prescription is ready to collect and a reminder text when it’s time to reorder your prescription. You can choose to receive either or both of the texts. If you have any questions, pop into one of our pharmacies during opening hours and we’ll be more than happy to help.


Benefits of the service

• Simple: Collect your prescription as soon as you receive your text

• Convenient: No more waiting around for your prescription to be ready

• Helpful: Text reminders when it’s time for you to reorder your prescription