Taking Care Personal Alarms
ABOUT TAKING CARE
1 in 3 adults over 65 experience falls annually, with long-term health and independence impacts. Taking Care's monitored personal alarm is an easy-to-use solution for emergency assistance, connecting wearers to our 24/7 Emergency Resolution Team. Help keep your loved ones safe with our reliable service.
WHAT TAKING CARE PROVIDE
• Wide choice of state-of-the art personal alarms.
• Flexible options to wear as a pendant, around the wrist, or with fall detection.
• 24/7 connection to our UK-based Emergency Resolution Team.
• Alarm calls answered within 30 seconds.
• Easy to use alarm button.
KEY BENEFITS
• Around-the-clock help is a button press away.
• Peace of mind that your loved one will receive support quickly.
• Calm, highly trained operators, carefully selected to resolve any emergency.
• Help from anywhere in the home, garden and when out and about throughout the UK.
• No long-term contract and a 30-day money-back guarantee.
Alarm call is triggered when button is pressed
Emergency Resolution Team alerted & can speak with caller through alarm equipment
The situation will be assessed & emergency contact called. If necessary, the emergency services will be called
FREQUENTLY ASKED QUESTIONS
By pressing the button on the personal alarm, the alarm wearer will be automatically connected to our 24-hour Emergency Resolution Team. One of our highly trained operators will speak to them through the alarm equipment. Even if they’re unable to respond, we will know who they are and contact nominated family, friends, or the emergency services and ensure the right assistance gets to them as soon as possible.
We have a range of cutting-edge personal alarm technology from personal alarms where the wearer can speak through the base unit, to fully mobile personal alarms with built-in location-aware GPS, where the wearer can speak to the operator through the alarm pendant.
If the alarm user is unable to speak, the Emergency Resolution Team will still be able to help and assist. The operator will know exactly who is calling, and where, and have the caller’s emergency contacts and medical information to hand. Our highly trained team will quickly assess the situation and get assistance from family, friends or the emergency services if required.
When the alarm wearer joins our life-saving personal alarm service, we ask for their full details, including address, medical details and nominated contacts who will be called in the first instance in an emergency call. Even if the alarm user is unable to speak on an emergency call, our operators will know exactly who is speaking and where and get assistance to them as soon as possible.
All our personal alarms are easy to set up and use. Simple to follow, voice-guided instructions help the alarm user or family member to set up and use the personal alarm quickly and easily. Discreet, lightweight, and comfortable to wear, our personal alarms for the elderly can be worn as a pendant or around the wrist like a watch, with a large button to press to get help in any emergency.
Some of our personal alarms include a fall detection feature which will alert us automatically when it detects when the alarm wearer has fallen. This life-saving fall alarm for the elderly feature adds an extra layer of security and peace of mind for both the alarm wearer and friends and family. If you’d like to understand more about your risk of falls and how to prevent them, complete our Falls Risk Score to receive practical advice and elderly fall prevention tips.
TESTIMONIALS FROM VERIFIED SERVICE USERS
“My elderly mother has a personal alarm from Taking Care. It is really reassuring knowing that if my mother is in difficulty, she can press the button and someone will respond.”
Lindsey S, Trustpilot
“I can’t recommend them enough. They have been great at providing my Mum with support when she needs it. Staff always lovely and my Mum says they have lovely calming voices as she has pressed the buzzer a few times.”
Kerry Mitchell, Trustpilot
