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Diabetes Management & Support

Let’s help get your diabetes under control & keep you healthy

If you’ve recently been diagnosed with diabetes, we understand that it can feel a little overwhelming with lots of new information to take in. Don’t worry though. We’re here to help. Whether it’s a new diagnosis, or you’ve lived with the condition for years, there’s so many ways you can help stay healthy and feel in control.

Managing your diabetes

Making some important changes to the way you live and getting the right medical support can help keep your diabetes under control. If you have diabetes, you’re entitled to certain checks, tests and services every year to make sure you get the care you need. Use this handy checklist to help you tick off all the essentials and keep yourself on track. Eating a balanced diet, keeping active and maintaining a healthy weight all play an important part in managing type 2 diabetes.

If you’re worried you may be at risk of developing type 2 diabetes, there are active, positive lifestyle changes you can make to help prevent diabetes. Find out your risk in the next 10 years with the online assessment tool developed by Diabetes UK.

How can Boots help?

A diabetes diagnosis doesn’t need to be difficult to understand and manage. We have many services available to help you get on with life. Whether it’s supporting you with your condition or helping you care for someone you love, we’ve got you covered. As always if you ever have any concerns or questions, our pharmacists are happy to help and support you.

NHS New Medicine Service

If you've recently been diagnosed with type 2 diabetes you may have many questions about the medicines you’ve been prescribed. The New Medicine Service gives you the chance to find out more about your new medicines and identify any problems you may be having with them at the start. Our pharmacists are on hand to answer any questions, to help you find the easiest and most effective way of taking your new medicine.

Electronic Prescriptions

The NHS Electronic Prescription Service (EPS) allows most GPs in England* to send prescriptions instantly to a pharmacy of your choice. The first step is to nominate a pharmacy that’s convenient for you. This lets the NHS know where you’d like your electronic prescription to be sent to. Many of our pharmacies offer late-night opening hours and we have midnight pharmacies** too. Collect your prescription at a time and place that works best for you***.

Ordering your repeat prescriptions

Unlike one-off prescriptions, you don’t need to go and see your GP every time you need a top up of your diabetes medication. Boots Online Prescriptions allows you to order your medicine online or via the Boots app and have it delivered to your home or in store. Whatever works for you. With one less thing to remember, you can get on with everyday life. Order for yourself, or for friends and family that you’re caring for.

You can order using a account or you can sign up to Boots Online Prescriptions with NHS Login if you are registered with a GP in England.

Using NHS Login has several benefits:

Connect to your GP record to select the prescription item(s) you need from a list of authorised and due items, without worrying about spelling, quantity or strength. Prescription requests are directly sent to your GP's system, which means that they're often approved quicker. Any changes your GP makes to your repeat medication will be updated in your account so your medicines are always up to date.

Text Message Service

Our free Text Message Service is a great way to manage your prescriptions. No more waiting around for your medicine to be ready. Sign up to the service and we'll send you text messages when your prescription is ready to collect and also when it’s time to reorder. We send texts in real-time so you can collect your prescription straight away after you’ve received your text.


Diabetes advice

Information & advice

Diabetes online risk assessment

Find out your risk of developing type 2 diabetes in the next 10 years by answering a few simple questions

*Participating surgeries only
**At participating Boots pharmacies only
***Collect your medicines during opening hours only at your chosen Boots pharmacy, subject to stock availability