Spread the cost with Klarna
WHO ARE KLARNA?
Let us introduce you
Klarna are the largest and best known split payment provider in the UK and provide a safe and simple way to split the cost of your purchases into three interest-free instalments. They provide easy payment services to 39 of the top 100 UK retailers and have over 15 million customers in their database - yep, 15 million!
HOW DOES KLARNA WORK?
Find the glasses or sunglasses you love
then head over to the till
Ask to Pay in 3 instalments with Klarna
Pay your first instalment there and then
Pay instalments 2 and 3, 30 & 60 days later*
Check your nearest store offering Klarna on our store locator, then head in and explore our gorgeous range of glasses and sunglasses. From Ray Ban to Catch London, Kate Spade to Armani – you’re sure to meet your match.
Once you get your glasses home, you can check up on your payments and review your invoices at any time by logging in at Klarna.com or via the Klarna app.
Just so you know, you can even take up this payment service if you have a valid prescription within the last two years. Just simply bring this in to stores.
WHO CAN USE KLARNA?
- To be 18 years or over
- A valid mobile number and email address
- A UK residential address
- A UK bank account with good credit history
- A credit/debit card to be valid for 60 days from purchase date
Klarna is now available in over 400 Boots Opticians stores nationwide
Klarna's Pay in 3 is an unregulated credit agreement. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Late fees may apply. T&Cs apply. https://www.klarna.com/uk/terms-and-conditions/
If you still have some questions, that’s okay! We’ve got further information available below in our Klarna FAQs
KLARNA PAY IN 3 FREQUENTLY ASKED QUESTIONS
Klarna is a payments service that helps you buy the things you want or need. Right now, over 100 million people worldwide use Klarna at over 200,000 online stores.
Klarna’s Pay in 3 instalments is a credit product that lets you spread the cost of your purchases over 3 equal payments. Klarna will take the payments from your debit or credit card directly so you don't have to worry about missing a payment. Klarna will take the first payment when you make the purchase, the second 30 days later and the final payment 60 days from your purchase date. You can see your past and future payments at any time using the Klarna app.
You need to be at least 18 years old and a UK resident to use Klarna’s credit products including Pay in 3 instalments. When you choose Klarna they will also check the information you provide and your financial situation.
Yes, you can. Every time you use Pay in 3, Klarna will check to see whether you can use Pay in 3 again for each additional purchase.
Klarna offers Pay in 3 instalments based on a number of factors such as the purchase amount, and previous order history. You can improve your chances of being offered Pay in 3 instalments by ensuring you provide your full name, accurate address details and arrange shipping to your registered billing address. All orders are assessed individually. Just because you have been accepted for Pay in 3 instalments before does not mean it will be offered for every order. In turn, if your application for Pay in 3 instalments is denied, it does not mean it will be denied for future orders.
If you want to purchase something using Klarna’s Pay in 3 instalments, you'll need to share your phone number, email address, current billing address and your credit or debit card details. If Klarna need to talk to you urgently they'll use the phone number you've shared. For any other information Klarna need to share with you, they'll send this to your email address.
When you use Pay in 3 instalments, Klarna will perform a credit search. This means Klarna will look at certain information in your credit report to decide whether to approve your purchase.
Klarna will take your Pay in 3 instalments payments from the debit or credit card you shared when you made your purchase. Klarna will take the first payment when you make your purchase, the second payment after 30 days and the final payment 60 days from the day you made your purchase. You can see both past and future payments using the Klarna app.
Yes. Just go to the Klarna app or log onto Klarna.com/uk.
Payment information is processed securely by Klarna. No card details are transferred to or held by Boots Opticians. All transactions take place through connections secured with the latest industry standard security protocols.
Klarna will notify you by email and push notification when a payment is due and when you have made or missed a payment. You can always check the status of your order and payments in the Klarna app or by logging in at www.klarna.com/uk.
Pay in 3 instalments is a credit product and you are required to make your scheduled payments to Klarna. If Klarna is unable to collect your payment on the scheduled due date Klarna will make a further attempt to automatically collect payment seven days later. Should this next payment attempt fail, Klarna will make a final attempt to collect payment seven days later. They may continue to attempt to collect overdue and currently due payments on subsequent due dates, or invoice you separately for the unpaid total. Klarna may also share information about your missed payments with credit reference agencies. This means you may find it difficult or more expensive to use Klarna or other lenders' credit products in the future. Full details can be found in the Klarna terms and conditions here (https://cdn.klarna.com/1.0/shared/content/legal/terms/0/en_gb/slice_it_card/).
If you don't make your payments you will be in arrears as Pay in 3 is a credit product. Klarna may then share information about your missed payments with credit reference agencies. This means you may find it difficult or more expensive to use Klarna or other lenders' credit products in the future. Klarna may also refer any debt to a debt collection agency. This agency will collect the debt on behalf of Klarna. Also, if the debt is referred to a debt collection agency Klarna will share this information with credit reference agencies.
If you have not received your goods please contact your local Boots Opticians store to check on your order status. You can also contact Klarna’s Customer Service so that they can postpone the due date on your payment or put the order on hold in the Klarna app while you wait for the goods to arrive.
If for any reason you are unhappy with your purchase, please return this to your local Boots Opticians practice. If a refund is needed, Boots Opticians will notify Klarna who will cancel any future scheduled payments as well as refund any amounts due directly onto the debit or credit card you entered at checkout. You will see the return in the Klarna app immediately.
As soon as the Boots Opticians has notified Klarna of your cancellation or your return, the refund will normally be processed by Klarna within 5 business days.
Refunds will be issued back to the debit or credit card which was originally used at checkout.
Once Boots Opticians has received the return and Klarna have received our confirmation, Klarna shall refund any payments collected and cancel any future scheduled payments. You are always able to monitor the status of your order in the Klarna app.
Once Boots Opticians has received the partial return and Klarna have received our confirmation, an updated statement with an adjusted payment schedule will be sent to you by Klarna. You are always able to monitor the status of your order in the Klarna app.
You can log in the Klarna app or at www.klarna.com/uk, where you will find all of your orders and payment schedule information.
Visit the Klarna app or Klarna Customer Service (https://www.klarna.com/uk/customer-service/) for a full list of FAQs, live chat and telephone options.
Terms & conditions
1st payment at purchase, 2nd in 30 days, 3rd in 60 days. Minimum spend £35, maximum spend £1000. Payment of an item cannot be split between Klarna and another payment type.