Take the No7 challenge

Love your skincare results in 4 weeks, or your money back*

Take the No7 Skincare challenge today!

No7 are so confident in their products and hope you are to! With over 80 years of science expertise, the brand is now the UK No1 Skincare brand**, creating skincare to suit your needs. As a brand we want you to love the skin you’re in so if you aren’t satisfied with the results of No7 skincare after 4 weeks, No7 will give you you’re money back.* Join No7 and take the No7 Skincare Challenge today…

If your not 100% satisfied with your No7 Skincare product and as we’re keepers of our word, we’d like to offer you your money back.

If you’ve been following our 4 week programme and are not 100% satisfied with the results, just follow these steps:

1. Simply download and complete this claim form no earlier than 28 days from your purchase as evidenced by the date on your receipt.

2. Attach a valid receipt clearly showing your No7 Skincare product purchase, the date and time of purchase and which store the purchase was made at (unless online). We strongly recommend you take a photocopy of your receipt before sending us the original. Note that your claim form can NOT be dated earlier than 28 days after the date of your receipt, but not dated after 12 July 2022.

3. Send the completed form and original purchase receipt along with a minimum of 50% of the product to the relevant Freepost address (If 4 weeks of usage, as per the product instructions, means that less than 50% of the product remains, you will still be entitled to claim your money back)

a. Residents of United Kingdom: No7 Skincare Challenge, Freepost RLUK-AHUU-KKEK, P.O. Box 1079, Hemel Hempstead, HP1 1GY

b. Residents of the Republic of Ireland: No7 Skincare Challenge, PO Box 11219, Freepost FDN7568, Dublin 13

4. Please ensure you have read the full Terms and Conditions.

On receipt of the claim form with a valid receipt and original product, providing the terms and conditions have been adhered to and your claim is valid, we will issue a refund either by cheque or Advantage Card Points, as dictated by the original payment method. If you paid with money, the cheque will be made out to the participant as set out in the claim form and sent to the postal address as set out in the claim form; if you earned any Advantage Card Points with this purchase, you will retain these. If you paid with Advantage Card Points, the Advantage Card Points spent on the product you are returning will be refunded onto your Advantage Card.

If you have purchased products on a multi-buy offer (for example, a 3 for 2), the free product will not be refunded via cheque or Advantage Card Points due to it not having been paid for with either money or Advantage Card Points; other products purchased within the multi-buy deal will be refunded in line with the price paid stated on the receipt.


*UK. ROI. 18+. Purchase required. If you are not 100% satisfied with the results of your No7 Skincare purchase after using for 4 weeks we will give you your money back (via cheque or Advantage Card Points, depending on original payment method). Exclusions apply. You will be required to print and complete the online claim form and mail to our FREEPOST address with at least 50% of the relevant product remaining, an explanation with min. 30 words on why you’re not 100% satisfied and your receipt. If 4 weeks of usage, as per the product instructions, means that less than 50% of the product remains, you will still be entitled to claim your money back. Max. One claim per household. Full details on how to claim and T&Cs at boots.com/no7-money-back-guarantee. Applies to purchases between 6 April - 31 May 2022, no returns after 12 July 2022.

**UK: Kantar Total Market | 52 w/e 26th December 2021 | Boots No.7 Value Share of Mass Female/Unisex Facial Skincare. Email ukgb@boots.co.uk to verify.