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Free Online NHS Repeat Prescription Service Update

Getting our customers the medicine they need, remains our top priority. Unfortunately, we’re currently unable to process your order as we’ve reached the maximum number of orders we can currently process. We’re working hard to get through them and we’ll soon be able to accept new orders, so please try again later this morning, or tomorrow morning. 

Why can't you process my order? 

Our online pharmacy team are working hard to minimise the impact of coronavirus (COVID-19) on our prescription services. However, due to unprecedented demand, we’re currently having to limit the number of repeat prescription orders we accept each day to ensure this service runs as smoothly as possible. We’re doing this to protect our customers and colleagues and to make sure we can responsibly manage the demand for prescriptions in the safest way possible. 

Thank you for your patience and understanding and we apologise for any inconvenience caused. As always, please contact your local Boots pharmacy if you need immediate support with getting your prescription dispensed.