FAQs
Where can I buy Mothercare now?
I am due a refund from Mothercare but haven’t received it. What should I do?
My Mothercare item is faulty and I require a refund/replacement. What should I do?
I have a Mothercare gift card. What should I do?
Following the closure of Mothercare’s stores and website in the UK, their range is now sold exclusively at Boots.
We currently stock a curated collection of Mothercare products including the Mini Club clothing range. The full Mothercare collection will be launching in October 2020. Sign up to the waiting list and we'll email you when it lands.
Refund requests or general enquiries should be directed to the following email address: mcukinadministration@mothercare.com
Refunds are being processed by Mothercare Administration PWC in line with statutory requirements. Claims must be made within 28 days and include your proof of purchase.
Refund requests or general enquiries should be directed to the following email address: mcukinadministration@mothercare.com
Claims for Mothercare branded goods will be reviewed by Mothercare Administration PWC agents.
For non-Mothercare branded goods, it may be quicker to contact the manufacturer directly as well as the email above.
Unfortunately, Boots cannot accept any Mothercare gift cards. See Mothercare's administrator statement for more information.
MOTHERCARE
With over 50 years’ experience in all baby related products, Mothercare is a leading global baby retailer. This wealth of knowledge and expertise spans everything from prams and pushchairs to maternity clothes, to feeding equipment.
Prams & pushchairs
Getting out and about with your little one is a stroll in the park when you have the right pram or pushchair. With so many choices to choose from, from travel systems to tandem prams, we’re bound to have the one that is perfect for you and your family. If you’re looking for a pram to grow with your baby, check out our range of travel systems which can be used for babies and toddlers, and as a car seat. If you already have a toddler or are expecting twins, look for tandem prams – perfect for growing families. When deciding on which one is right for you, also think about other practicalities: is there enough room for a changing bag? How about off-road styles for long country walks? Or a compact design for getting easily in and out of the boot?
Car seats & carriers
Your baby’s car seat is one of the most important purchases you can make for your little one. It can be confusing with so many different types, sizes and features, which is why we’re here to help! Mothercare has a wide range including rear- and forward-facing styles, and combination car seats which grow with your child. Again, think of the practical features such as is it lightweight, does it have a washable cover?
Nursery bedding
Preparing your new arrival’s bedroom is an exciting task, from choosing the colour scheme to picking out the bedding. We have all the nursery bedding & accessories you need to welcome your baby home and hopefully make sure they get a good night’s sleep. Our range of soft baby blankets, sheets, sleeping bags and more have been chosen to ensure your little one drifts off to the land of nod. As your little one will spend a lot of time asleep in their first few weeks, it’s important to make them as comfortable as possible.
Bath and changing
This might not be the most glamorous of jobs, but bathing and changing your baby means getting to bond with them. Plus there’s nothing to say you can’t make it fun! Our baby baths, bowls, sponges, towels and bath toys make bath time fun! You and your little one will soon have fun splashing around before enjoying those post bath cuddles in a lovely soft cuddle ‘n’ dry towel. We also have a wide range of changing bags, perfect for little accidents and incidents on the go.
Playtime & toys
Playtime is an important part of any child’s development, which is why we carefully select our toys to choose the best for your baby or toddler. There’s no better way to stimulate your child’s imagination than with a Happyland play set. If your baby is a bit younger, our play gyms are suitable from birth and are perfect for helping with their movement and keeping them entertained!
Feeding
Open wide! Feeding your new arrival can be a messy job, but whatever you choose to feed your little one in their first few years, we have the products to help you. Our range of breast pumps, bottles and baby bottle sterilisers are great for newborns. When you decide to move onto weaning your baby onto solid foods, our highchairs, bibs & toddler feeding products are ideal for introducing your little one to new foods.
