Boots Health Hub - Online access to health & wellness services. From Flu Jabs to COVID Tests, Opticians or Physiotherapy appointments. We've got you covered.
Find out more
Benefits of the service
• No paper prescriptions: You won't have to worry about keeping track of bits of paper
• Convenient locations: Nearly 2000 Boots pharmacies close to where you live, work or shop
• Times to suit you: Many Boots pharmacies offer late-night opening hours and we have Midnight Pharmacies too*
How it works
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Sign upChoose a convenient Boots pharmacy to receive your prescriptions |
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Prescription sent to pharmacyGP electronically sends prescriptions to pharmacy |
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Times to suit youMany Boots pharmacies offer late-night opening hours and we have Midnight Pharmacies too* |
*Collect your medicines during opening hours only at your chosen Boots pharmacy, subject to stock availability. Participating surgeries only.
How we use your personal data
How Boots process your data
To enable us to provide you with this service and to give you the best and most appropriate care and advice, we will collect your personal data such as name, address and date of birth; we also collect your more sensitive personal data regarding health such as your medical and family history for the purposes of ensuring the service we provide is appropriate for you.
Your personal data will be stored for as long as necessary unless a longer retention period is required or permitted by law.
We assure you that Boots will never sell your personal data. We are committed to safeguarding your privacy and keeping your personal data safe and secure is our top priority.
For more information about who we may share your data with, how Boots process your data and how to amend or remove your data please see our privacy policy at http://www.boots.com/privacypolicy or contact Boots.CustomerCare_Team@boots.co.uk
Alternatively you can call Boots Customer Care on 03450 708090
Frequently asked questions
How will the NHS Electronic Prescription Service help me?You may find this service particularly beneficial if you receive regular prescriptions. This service will mean you don't have to collect your repeat prescription from your GP's surgery between check-ups.
Your GP or pharmacist will be able to tell you where the service is already being offered.
The service can be used for:
- Repeat prescriptions in England
- One-off prescriptions in England
The service cannot be used for:
- Private prescriptions
- Veterinary prescriptions
You can sign up to our free repeat prescription service. This means your medicines will be ready and waiting for you to collect at your pharmacy. Sign up online here or in-store.
The service is being rolled out at GPs surgeries and pharmacies in England and many people have already signed up to it.
Your GP or pharmacist will be able to tell you where the service is already being offered.
All Boots pharmacies in England are already set up to receive electronic prescriptions.
The service can be used for:
- NHS prescriptions in England
The service cannot be used for:
- Private prescriptions
- Veterinary prescriptions
If your GP isn't offering the service yet, you can still sign up. If you choose Boots we will keep your completed NHS Electronic Prescription Service form, so you're ready to start using the service as soon as it's available at your surgery.
If you have moved house, or want to change the Boots store your electronic prescriptions go to, simply enter the new details using the form above, click submit and your nomination will be changed. Alternatively, ask in store for your nomination to be changed.
Yes, you can sign up for your partner, children or other family members, as long as you live with them and you all want to use the same Boots pharmacy. Just select the option to choose a pharmacy on behalf of someone else on the form.
If you have any further questions, please either:
- Ask a member of your local Boots pharmacy team
- Contact our Customer Care Helpline on 0345 070 8090 (local rate, calls may be recorded for training purposes) between the hours of 8.30 am and 7pm Monday to Friday and 8.45am and 5pm Saturday and Sunday
