For an immediate answer please click here
For the most immediate response, please call the most appropriate number below:
If you are contacting us from the Republic of Ireland please click here
Phone - 0845 609 0055
Monday to Friday - 08:30 to 19:00
Saturday and Sunday - 08:45 to 17:00
Bank Holidays - 09:00 to 16:00
*Please note all calls may be recorded or monitored for quality and training purposes
Local call rates apply from BT landlines in the UK, other provider's charges may vary. Please check with your provider for details
For all enquiries relating to your Advantage Card (except for Advantage Card queries related to an order, please see above)
Phone - 0845 124 4545
For information about our stores including stock, pharmacy enquiries, locations, opening times and services, or to give us feedback about your experiences in store or with a particular product
Phone - 0845 070 8090
Minicom number - 0845 070 8091
If you have used one of our Pharmacy Services, or require further information about these services
Online enquiries - 0845 301 4219
In store enquiries - 0845 070 8090
We will aim to respond to emails within 3 days. For the most immediate response, please call the most appropriate number above.
If your query is regarding a delayed replacement Advantage Card or a welcome pack for Parenting Club, please sign in to your boots.com account and check your address details are correct. If your address is incorrect please update your address details before emailing us.
If you need to print off another copy of our returns form, you can do so by clicking here.
To email us please click here.
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