To help us deal wih your query, please call the most relevant number below. We aim to resolve the majority of queries on the first call, however, for more serious inquiries this may take longer.
For details on store opening times telephone numbers and locations use our store selector.
Store & Pharmacy
This helpline is for:
All enquiries to do with boots.com, including:
Enquiries relating to Boots Advantage Card and loyalty schemes, it does not include queries regarding Boots Advantage Card points earned on a boots.com order.Call 0345 124 4545
Enquiries relating to our online Pharmacy services, including:
Monday to Friday: 8:30am - 7pm
Saturday and Sunday: 8:45am - 5pm
Bank holidays: 9am - 4pm
Christmas Day and Easter Sunday: Closed
Please note all calls will be recorded or monitored for quality and training purposes.
Local rates apply from BT landlines in the UK, other provider's charges may vary. Please check with your provider for details.
We aim to respond to all emails within two working days, however, if your enquiry is urgent please call us on the appropriate telephone number above.Send us an email Send us an email
Copyright © The Boots Company PLC. All rights reserved. Boots.com is a trading name of Boots UK Limited. Registered office: Nottingham NG2 3AA.Registered in England: company number 928555. Registered VAT number 116300129. Registered pharmacy number 1092488.