Diabetes Management & Support

Let’s help get your diabetes under control and keep you healthy

If you’ve recently been diagnosed with diabetes, we understand that it can feel a little overwhelming with lots of new information to take in. Don’t worry though. We’re here to help. Whether it’s a new diagnosis, or you’ve lived with the condition for years, there’s so many ways you can help stay healthy and feel in control.

Managing your diabetes

Making some important changes to the way you live and getting the right medical support can help keep your diabetes under control. If you have diabetes, you’re entitled to certain checks, tests and services every year to make sure you get the care you need. Use this handy checklist [PDF 68kb] to help you tick off all the essentials and keep yourself on track. Eating a balanced diet, keeping active and maintaining a healthy weight all play an important part in managing type 2 diabetes.

If you’re worried you may be at risk of developing type 2 diabetes, there are active, positive lifestyle changes you can make to help prevent diabetes. Find out your risk in the next 10 years with the online assessment tool developed by Diabetes UK.

How can Boots help?

A diabetes diagnosis doesn’t need to be difficult to understand and manage. We have many services available to help you get on with life. Whether it’s supporting you with your condition or helping you care for someone you love, we’ve got you covered. As always if you ever have any concerns or questions, our pharmacists are happy to help and support you.

NHS New Medicine Service

If you've recently been diagnosed with type 2 diabetes you may have many questions about the medicines you’ve been prescribed. The New Medicine Service gives you the chance to find out more about your new medicines and identify any problems you may be having with them at the start. Our pharmacists are on hand to answer any questions, to help you find the easiest and most effective way of taking your new medicine.

Electronic Prescriptions

The NHS Electronic Prescription Service (EPS) allows most GPs in England* to send prescriptions instantly to a pharmacy of your choice. First step is to nominate a pharmacy that’s convenient for you. This lets the NHS know where you’d like your electronic prescription to be sent to. Many of our pharmacies offer late-night opening hours and we have midnight pharmacies** too. Collect your prescription at a time and place that works best for you***.

Boots Free Online Repeat Prescription Service

Unlike one-off prescriptions, you don’t need to go and see your GP every time you need a top up of your diabetes medication. Boots Free Online NHS Repeat Prescription Service allows you to order your medicine online or via the Boots app and have it delivered to your home or in store. Whatever works for you. With one less thing to remember, you can get on with everyday life. Order for yourself, or for friends and family that you’re caring for.

By linking your Boots account to your GP, you can order repeat prescriptions directly from your GP record via the Boots website or app. Pop down to your GP and they'll provide you with a Linkage Key. Simply add this to your Boots account and you'll be able to view and order repeat prescription medicines authorised by your GP. We'll get them ready for in-store collection or home delivery†.


Text Message Service

Our free Text Message Service is a great way to manage your prescriptions. No more waiting around for your medicine to be ready. Sign up to the service and we'll send you text messages when your prescription is ready to collect and also when it’s time to reorder. We send texts in real-time so you can collect your prescription straight away after you’ve received your text.

*Participating surgeries only

**At participating Boots pharmacies only

***Collect your medicines during opening hours only at your chosen Boots pharmacy, subject to stock availability

†Participating GPs only. Excludes Northern Ireland. Prescription charges may apply.