Boots UK terms and conditions

Our about section is where you will find information like our terms and conditions, health related advice and our security and privacy policy. You can also find information on the policy of our stores. For information on how to use, please refer to our help section.

About Boots UK Limited

Ownership is the trading name of Boots UK Limited (VAT No. 116 3001 29). For further information on Boots, please click here.

Sale of products

Products are sold from this site by Boots UK Limited. Pharmacy medicines (identified with a green cross symbol) and prescriptions are sold under the professional supervision of a Boots pharmacist.

Dispensing service

The prescription dispensing and delivery service offered on this site is provided by Boots UK Limited, under the professional supervision of a Boots pharmacist. All Boots UK Limited pharmacists are registered with the General Pharmaceutical Council. To check these details, please visit

Healthcare advice

The Boots Superintendent Pharmacist is responsible for healthcare advice provided in relation to Pharmacy medicines and other healthcare advice located within the Boots Pharmacy pages of The Chief Pharmacist is Marc Donovan (GPhC Registration 2044958). All other information and advice on this website is the responsibility of Boots UK Limited.

General terms and conditions

This is an important section of the site explaining the terms and conditions you are agreeing to when you use and/or shop from the website.

Unless otherwise specified, the materials on this website are directed solely at consumers who access this website from the United Kingdom. Boots UK Limited does not represent that any product referred to in the materials on this website is appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable. You must be at least 13 years of age to sign up for a account.

Any contract between us, whether for use of the site or in relation to the purchase of products or services through the site will be governed by the laws of England and Wales and all parties submit to the non-exclusive jurisdiction of the English Courts.

Any contract will be communicated in English.

Where we refer to 'bestselling' products on, it is based on the number of products sold online during the last seven days. Where a product is labelled 'bestselling', it means its sales have exceeded all others in the particular product list or search field it features in. A 'top-rated product' is a product with the highest star rating based on ratings and reviews made by our customers. Our 'new products' highlight the most recently launched products on Our 'featured products' are those we have chosen to highlight and our ’favourite' products are our favourites out of those sold on

We have taken every care in the preparation of the content of this website, however we cannot guarantee uninterrupted and totally reliable access to this website, and so therefore cannot guarantee that the information will always be completely up to date and free of mistakes. To the extent permitted by applicable law, Boots UK Limited disclaim all warranties; express or implied, as to the accuracy of the information contained in any of the materials on this website and will accept no liability for any loss or damage arising as a result of problems with access.

Boots UK Limited shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this website.

Certain links, images and assets in this site may lead to other websites which are not under the control of Boots UK Limited. When you activate any of these you will leave the website and Boots UK Limited has no control over and will accept no responsibility or liability for the material on any website which is not under the control of Boots UK Limited.

We may make software owned or operated by third-party companies available to you. You must only use this software in accordance with the terms and conditions imposed by the third-party provider.

Your correspondence or participation in promotions, or business dealings with advertisers found on or through the website, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertisers. You agree that we shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings, or as the result of t