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User Survey


Thanks for your time.


We really value your feedback and we'll be making changes to the site in the coming months based directly on what you want to see.
Fill in the form below and you will be entered into a prize draw where you could win 25,000 Advantage Card points - That's £250 for you to spend in any Boots store.*

In order for us to notify the winner, please provide your email address and Advantage Card number.



1. What do you think of the design of new site?

Love it
Like it
Not sure yet
Bit too modern looking for me
Too much going on, distracted me


Any Comments?

2. How easy is it to browse around the new site?
Really easy & quick - great system
Easy - worked fine for me
Not sure yet
Not easy - too many options for me
Hard - struggled to work out where I was in the site


Any Comments?

3. If you searched for a product using the search box, how did you find the new system?
Really good - found what I wanted straight away
Good - found what I wanted quite quickly
Not sure yet
Not great - I never did find what I was looking for
Not great - the results confused me
Were there any brands you couldn't find

Any Comments?

4. If you used our old site, do you prefer the new one?
Yes, the new one looks loads better and is much easier to use
Yes, prefer the new one - feels like I'm shopping at Boots
Not sure yet
No, not really - find the new one a bit confusing
I miss the old one!

Any Comments?

5. Finally, what new features or content would you like to see added to the site in the future?

(Tick as many as you like, and add your comments in the box below if your choice isn't in the list)

Latest Health news stories
Health advice
Latest Beauty news stories
Beauty advice
An order online - collect in store option
Expert blogs (insider information & advice from our Boots experts)
Online communities (health forums for example)
Customer's reviews of products on the site
Chance to compare different products on the site

Anything else?


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Terms and conditions

Entrants to this prize draw must be aged 16 or over and resident in the UK.

Purchase is not necessary.

Employees of Boots and anyone directly involved in the prize draw are not permitted to enter the prize draw.

An independent person, selected by Boots will randomly select the winner after 31st October 2008 from all valid entries.

The winners will be notified by 17th November 2008 by email and the points will be available to collect from an Advantage Card kiosk in larger Boots stores at a confirmed date.

Responsibility will not be accepted for loss, delay and corruption of any data in transit or in the incomplete nature of any entries to the prize draw.

Entrants will be deemed to have accepted these rules and to agree to be bound by them.

We will not pass on your personal details to any other organisation without your permission, except for the purpose of awarding the prize if necessary.

The judge's decision is final. No correspondence will be entered into and there is no cash alternative.

The promoter of the competition is Boots, 1 Thane Road, Nottingham, NG2 3AA.

The name and region of the winner may be obtained by writing to the following address after 17th November 2008: Customer and Trade Planning, Boots.com, Welcome feedback survey, D90E F07, Nottingham, NG90 1BS.