FREE Store Collection

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FREE Store Collection

On orders over £25


Information from


Published January 2009

Delivery to store is now FREE to over 1200 Boots stores across the UK when you spend £25 or more in a single transaction.

Our Order & Collect service offers complete convenience for you and is easy to use. Browse the site whenever you want, order your items online and then collect in a Boots store when convenient for you. We will try to ensure your order is sent to your chosen store within four working days, or earlier if possible. You will then have a two week period to collect your items, giving you lots of time to find a day convenient for you.

You can use the Order & Collect service for most items and many of the 1200+ stores offering Order &, including those in retail parks, are open late and have convenient parking facilities.

Using 'Order & Collect'

  • Add your item to your shopping basket as normal (the majority of items are available for Order & Collect, those that aren't are highlighted in your shopping basket.)
  • At the checkout select 'Collect it from a Boots store'. If you've spent £25 or more, the standard delivery charge will be removed.
  • Enter your postcode to search for a convenient store to collect in, and select your preferred store. Enter your details and complete the secure online payment.
  • Print the confirmation page and make a note of your order number.
  • Bring your order confirmation page to the store you have chosen and collect your parcel from the photo area of the store. Alternatively, you can ask a member of our team to help you with your order. If you don't have your order confirmation please bring your order number and a suitable form of photo ID.
  • We'll email you when your order is despatched and also when it's ready to collect. We can, if you choose, send you a text message, letting you know as soon as your order is ready to pick-up. We'll include your order number in your text to make collection even easier. However, you'll never have to rush for a parcel, we'll hold it for 14 days, so you can collect your order at a time convenient for you.

For more Order & Collect details please click here. To find stores, directions and opening hours, please visit our Store Locator.

Terms & Conditions

  • Offer excludes gift boxing, delivery costs, infant formula, Other shops and Boots Services (Insurance and Opticians).
  • If your order includes a heavy, bulky or over-sized item/s (which will be indicated when you click on the product and at the checkout), store collection will not be available.
  • No cash alternative is available and the offer is non-transferable.
  • Boots UK Limited reserves the right to withdraw the offer without notice.

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