Erectile Dysfunction Service

Two out of three men who join our confidential service and follow advice can be helped with their erectile dysfunction

Erectile Dysfunction Service logo

What is erectile dysfunction?

Erectile dysfunction (ED) is when a man struggles to get or keep an erection, usually because of a lack of blood flow to the penis. It can be caused by physical or psychological reasons. It's thought to affect around 50 percent of men aged between 40 and 70 to some degree, but there are medicines and lifestyle choices that may help.

Who can get ED treatment at Boots?

Our confidential Erectile Dysfunction Service is for men aged between 30 and 65, who are registered with a UK doctor and living with erectile dysfunction. It includes careful and sensitive screening, lifestyle advice, plus access to prescription only medicine and regular reviews. Our specially-trained pharmacist will confirm whether the service is suitable for you after a consultation.  They'll carry out a few checks such as measuring your blood pressure, cholesterol levels and weight. You may also be asked to return for a fasting blood glucose test.

How it works


Book an appointment

At a participating Boots pharmacy


Have an in-store consultation

In a private room with our specially-trained pharmacist


Receive treatment*

Plus regular reviews if the service is right for you

*Subject to stock availability and eligibility criteria

Can I expect better erections?

Over 65 percent of men who use our service and follow our advice can be helped with their erectile dysfunction. Our pharmacist will review your treatment to help make sure it's working well. 

Learn more about the medicine

The prescription only medicine which Boots supplies to help treat ED, if it's suitable for you, is Sildenafil. The medicine can help you respond to sexual stimulation by relaxing the blood vessels in the penis. After sex, the blood flows out of the penis and the erection fades away. Your pharmacist will tell you about how to take the tablet and how often, plus any possible side effects. 

Check stores offering this service

Nottingham, Victoria Shopping Centre, 11-19 Lower Parliament Street, Nottingham, NG1 3QS

Sheffield, Meadowhall Shopping Centre, 44a High Street, Sheffield, S9 1EN

London, 60 Gracechurch Street (and 1-3 Fenchurch Street), London, EC3V 0HR

Cambridge, 28 Petty Cury, Cambridge, CB2 3ND

Manchester, Trafford Centre, 10 Peel Avenue, Manchester, M17 8BD

Banbury, 12 -14 Castle Quay, Banbury, OX16 5UH

Exeter, 251 High Street, Exeter, EX4 3QD

Cardiff, 36 Queen Street, Cardiff, CF10 2RG

Plymouth, 1 Drake Circus, Devon, PL1 1EA

Belfast, 35-47 Donegall Place, Belfast, BT1 5AD

Dundee, 49-53 High Street, Dundee, DD1 1UL

Newcastle, Hotspur Way, Eldon Square, Newcastle Upon Tyne, NE1 7XE

Canary Wharf, Unit 15 Jubilee Place, 45 Bank Street, London, E14 5NY

Sedley Place, 361 Oxford Street, London, W1C 2JL

Heathrow, Unit 3044, Terminal 5 Landside, London, TW6 2GA

Liverpool Street Station, 11 Octagon Arcade, London, EC2M 2AB

White City, Unit 1109 – 1111 Westfield London Shopping Centre, Ariel Way, London, W12 7GD

Watford, Harlequin Shopping Centre, 147 High Street, Watford, WD17 2TR

Catford, 104-106 Rushey Green, Catford, London, SE6 4HP

Bromley , 234 The Glades Shopping Centre, High Street, Bromley, BR1 1HD

Kingston Upon Thames, 42 Union Street, Kingston Upon Thames, KT1 1RP

London Cheapside, Unit F, 107 Cheapside, London, EC2V 6DN

Kensington, 127a Kensington High Street, Kensington, London, W8 5SF

Southampton, 19-29 Above Bar Street, Southampton, SO14 7DX

West Thurrock, 74 Lakeside Shopping Centre, West Thurrock, Essex, RM20 2ZG

Southend, Unit 2 The Royals Shopping Centre, High Street, Southend On Sea, SS1 1DE

Brighton, 129 North Street, Brighton, BN1 2BE

Piccadilly Circus, 44-46 Regent Street, London, W1B 5RA

Dartford, Bluewater Park, Msu2 Lower Thames Walk, Greenhithe, DA9 9SJ

Stockport, 47-49 Merseyway, Stockport, SK1 1PU

Manchester, 32 Market Street, Manchester, M1 1PL

Birmingham, 66 High Street, Birmingham, B4 7TA

Milton Keynes Medical Centre, 68 Bradwell Common Boulevard, Milton Keynes, MK13 8RN

Gatwick, Unit 5, Arrivals, South Terminal Landside, Gatwick, RH6 0NN

London, 16-17 Tottenham Court Road, London, W1T 1BE

Chelsea, 60 Kings Road, Chelsea, London, SW3 4UD

London, 1-2 Wormwood Street, London, EC2M 1RQ

London Piccadilly, 1 Piccadilly, London, W1J 8HS

Chelmsford, 43 High Chelmer, Chelmsford, CM1 1DD

York, 43 Coney Street, 2 Spurriergate, York, YO1 9QL

Bath, Msu 3 Southgate Centre, Bath, BA1 1AT

Cwmbran, 10-14 The Mall, Cwmbran, NP44 1PX

Cribbs Causeway, 116 The Mall, Cribbs Causeway, Bristol, BS34 5UP

Gateshead, Metrocentre, 46-52 Cameron Walk, Gateshead, NE11 9YQ

Fleet Street, 120 Fleet Street, London, EC4A 2BE

Halifax, 7-11 Market Street, Halifax, HX1 1PB

Edinburgh, Unit 1 Fort Retail Park, Lawhouse Toll, Edinburgh, EH15 3RH

Tamworth, Ventura Retail Park, Ventura Park Road, Tamworth, B78 3JD

Belfast, Unit 4-6 Boucher Road Retail Park, Boucher Crescent, Belfast, BT12 6HU

Basingstoke, Chineham Shopping Centre, Basingstoke, RG24 8BQ

Leicester, Fosse Park Shopping Centre, Leicester, LE19 1HJ

Nottingham, Unit A Riverside Retail Park, Queen's Drive, Nottingham, NG2 1RU

Chelmsford, Unit B2 Chelmer Village Retail Park, Chelmsford, Essex, CM2 6XE

Lisburn, 62 Sprucefield Shopping Centre, Hillsborough Road, Lisburn, BT27 5UJ

Benefits of the service

  • Expert advice: Get your questions answered face-to-face
  • On-going treatment: Pop into store for repeat medication

The in-store consultation takes approximately 30 minutes, if the service is right for you.


The Erectile Dysfunction Service starts from £30 for an initial consultation and supply of medication. Repeat medication costs start from £12.

Read more on BootsWebMD