Boots Hair Loss Online Clinic

Access to prescription‐only hair loss tablets, Finasteride or Propecia, without a trip to your GP


If you've used our online hair loss clinic before, click here now to re-order your treatment

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What is male pattern baldness?

Male pattern baldness is a common hair growth problem, affecting around half of all British men before they turn 50 and usually runs in the family because it’s largely genetic.

It can start as early as your teens and the first signs are usually:

• A receding hairline

• Losing hair or thinning hair around the temples, then your crown

If you think you have male pattern baldness, our online clinic may be able to provide you with treatment to help stop further hair loss.

If you already have a prescription for medication from your GP we can dispense it, either at your local Boots pharmacy, or via our online prescription service.

Who can use this service?

To use this service, you must be at least 18 years old and male. The service is only suitable for male pattern baldness and, if it’s suitable, will provide access to prescription only hair loss tablets containing finasteride, which includes the branded version Propecia.* Both the generic Finasteride and branded Propecia work in the same way, are effective in the treatment of male pattern baldness and have similar side effects as they contain the same active ingredient.

If you think you’re experiencing any other form of hair loss, such as alopecia, speak to your GP for advice. 

How it works

1

Online consultation

Answer some questions and choose which hair loss treatment you want to try, if they’re suitable for you

2

Payment

One of our clinicians will review your answers and we’ll take payment for a four‐week trial

3

Start treatment

You can collect your hair loss tablets from a Boots pharmacy, or get it delivered for free to you or a post office near you*

Your online consultation will usually be reviewed by us within 24 hours, although this may take longer at weekends and bank holidays.

*Subject to stock availability and clinician approval

Will my hair grow back?

Treatment for male pattern baldness aims to prevent further hair loss and increase hair growth. Studies show the treatment:

• Prevents further hair loss in nine out of 10 men who stick with it

• Starts to produce results in as little as three months of continuous treatment

• Causes some new hair growth with long‐term treatment in two out of three men

You must use Finasteride or Propecia, the branded version, continuously for sustained results. If you stop taking the medicine, any results will begin to reverse within six months and will be lost by 12 months. If you are still experiencing hair loss after 12 months of treatment, further courses are unlikely to work.

Learn more about the medicine and your treatment options

We sell several over‐the‐counter hair loss treatments online and in store. Our pharmacists can speak to you about your options. Finasteride and Propecia are the only hair loss prescription medication available through our service, once you have completed an online consultation.

The active ingredient in the prescription medication, finasteride, is used to help treat hair loss by reducing the level of the hormone dihydrotestosterone (DHT) in the scalp. The hormone causes hair follicles to shrink and eventually stop working, so hair growth slows down and may stop completely.

Possible side effects

• Rashes

• Itching and swelling of the face and lips

• Other possible side effects include impotence, ejaculation problems and breast tenderness. Persistent difficulty achieving erection, ejaculation disorder and loss of libido, even after discontinuation of the treatment, have also been reported

• Rarely, it can cause breast cancer

You can read about all the known side effects in the patient information leaflets. If you experience any of these, you should stop taking Finasteride or Propecia and see your GP straight away.

Not suitable for

• Women

• Men with partners who are pregnant or trying to get pregnant

• Men with prostate problems

• Men losing hair as a result of another cause, such as the side effect of a medication

• Men who are currently on dialysis

Before you start

Make sure you have read:

• The patient information leaflet for your chosen treatment, Finasteride or Propecia, so you’re familiar with the medicine and its side effects. Depression and thoughts of suicide have been identified as rare side effects. If you experience either of these side effects while taking this medicine you should immediately stop taking it and seek medical advice

• The Patient Guide to Boots online clinics

During the online consultation you’ll need:

• Your GP’s details

• Your payment details


How we use your personal data

To enable us to give you the best and most appropriate care and advice, we collect your personal data such as name, address and date of birth, we also collect your more sensitive personal data regarding ethnicity and health such as medicines you may be taking for the purposes of ensuring the service we provide is appropriate for you.

We may also process your personal data for carefully considered and specific purposes which are in our interest and enable us to enhance the services we provide, but which we believe also benefit our customers. This includes creating profiles of our customers in order to promote relevant products and offers which we feel may be of interest to you based on your interactions with Boots - see our privacy policy. Your personal data will be stored for as long as necessary unless a longer retention period is required or permitted by law.

We may share your personal information across Boots services such as Boots Pharmacy and with other companies that provide services on our behalf but we assure you that Boots will never sell your personal data. We are committed to safeguarding your privacy and keeping your personal data safe and secure is our top priority.

For more information about who we may share your data with, how Boots process your data and how to amend or remove your data please see our privacy policy or contact Boots.CustomerCare_Team@boots.co.uk


Your medicine will be ready for collection or free delivery within two working days*

*Subject to stock availability and clinician approval

The online consultation takes approximately 10 minutes


Price

Prices start at £42 for a four‐week supply or £6.75 per week (if ordering a 24 week supply) for returning online customers

Start consultation
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Patient Survey

We surveyed our patients to find out what they thought about our online clinics. Here’s what they said:

Results of the latest England, Scotland and Wales patient survey.

Results of the latest NI survey patient survey.

Frequently asked questions (FAQs)

If you have any more questions, please read our online clinics FAQs.

The Regulation and Quality Improvement Authority (RQIA) regulates Boots UK Limited to provide care for patients in Northern Ireland. See our latest RQIA inspection report.