Boots staff member handing over a parcel

Shopping with us

Order & Collect for free in over 2200 Boots stores

Ways to shop

Online

Shop all your favourite brands and browse the widest range of Boots products and services online.

In-store ordering

Shopping in one of our stores and can’t find the product you need? Why not place an in-store order with one of our colleagues at the till.

Over the phone

Call 0345 609 0055 and place your order with the help of Boots Customer Care.

Boots app

Download the Boots app for free for shopping, fantastic personalised offers and more all at your fingertips.



Ways to pay

Boots Advantage Card

Whatever you’re after, we’ve got the product for you. Get the brands you love with Order & Collect and collect four Boots Advantage Card points for every £1 you spend – that’s the Boots Advantage.*

Apple Pay and Android Pay

Boots stores now offer Android Pay and Apple Pay. Click below to find out more about each of these services.


Collection and delivery options

Order & Collect

Store: Order by 8pm and collect from 12pm the next day at over 2200 stores for free (Mon-Sat).

Airport stores: Collect your order from one of our airport stores and get all your travel essentials right before you board your flight.*

Simply order five working days before you fly.

*Orders collected at landside Boots stores may not be suitable to pass through security. Please see your airport’s website for more details on restrictions and regulations.

Deliver to me

We have a range of delivery options to suit your needs:

  • Standard Delivery
  • Next Day Delivery
  • Named Day Delivery
  • Saturday Delivery

Plus, get free Standard Delivery when you spend £45 or more in a single transaction.


International delivery

Our international site delivers to over 23 countries. To discover what products are available and to place an order please visit international.boots.com.

Want to return a product?

Boots.com purchases can be returned via post, or you can simply take them to your local store.

Find out more about our delivery and returns options.

Order & Collect terms and conditions
  • Place a boots.com order via any of our ordering channels (phone, internet or store) before 8pm, for collection in store after 12pm the next day (Mon-Sat)
  • This service is available Monday to Saturday in over 2200 stores
  • This service excludes the Scottish Highlands/Islands, Jersey/Guernsey and Northern Ireland/the Isle of Man/airport stores. See our store locator for your local store opening hours
  • Order today, collect tomorrow doesn’t apply to deliveries of prescription medicines. These are despatched directly from Boots Walsall pharmacy, generally using Royal Mail 1st class recorded delivery. Find out more about prescription deliveries
  • Free delivery on order online and collect in store orders exclude gift boxing and other Boots services (insurance and opticians)

*Boots Advantage Card terms and conditions apply