Sign up for the NHS Electronic Prescription Service

Safe and convenient for you


The NHS Electronic Prescription Service (EPS) means a number of GPs in England can now send prescriptions instantly to any pharmacy of your choice.

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Benefits of the service

No paper prescriptions: You won't have to worry about keeping track of bits of paper

Convenient locations: Nearly 2000 Boots pharmacies close to where you live, work or shop

Times to suit you: Many Boots pharmacies offer late-night opening hours and we have Midnight Pharmacies too*

How it works

1

Sign up

Choose a convenient Boots pharmacy to receive your prescriptions

2

Prescription sent to pharmacy

GP electronically sends prescriptions to pharmacy

3

Times to suit you

Many Boots pharmacies offer late-night opening hours and we have Midnight Pharmacies too*

*Collect your medicines during opening hours only at your chosen Boots pharmacy, subject to stock availability. Participating surgeries only.


How we use your personal data

To enable us to give you the best and most appropriate care and advice, we collect your personal data such as name, address and date of birth, we also collect your more sensitive personal data regarding ethnicity and health such as medicines you may be taking for the purposes of ensuring the service we provide is appropriate for you.

We may also process your personal data for carefully considered and specific purposes which are in our interest and enable us to enhance the services we provide, but which we believe also benefit our customers. This includes creating profiles of our customers in order to promote relevant products and offers which we feel may be of interest to you based on your interactions with Boots - see our privacy policy. Your personal data will be stored for as long as necessary unless a longer retention period is required or permitted by law.

We may share your personal information across Boots services such as Boots Pharmacy and with other companies that provide services on our behalf but we assure you that Boots will never sell your personal data. We are committed to safeguarding your privacy and keeping your personal data safe and secure is our top priority.

For more information about who we may share your data with, how Boots process your data and how to amend or remove your data please see our privacy policy or contact Boots.CustomerCare_Team@boots.co.uk


Frequently asked questions

How will the NHS Electronic Prescription Service help me?

You may find this service particularly beneficial if you receive regular prescriptions. This service will mean you don't have to collect your repeat prescription from your GP's surgery between check-ups.

How will I know if I can use the service?

Your GP or pharmacist will be able to tell you where the service is already being offered.

The service can be used for:

  • Repeat prescriptions in England
  • One-off prescriptions in England

The service cannot be used for:

  • Private prescriptions
  • Veterinary prescriptions
What if I have repeat prescriptions?

You can sign up to our free repeat prescription service. This means your medicines will be ready and waiting for you to collect at your pharmacy. Sign up online here or in-store.

Where is the service available?

The service is being rolled out at GPs surgeries and pharmacies in England and many people have already signed up to it.

Your GP or pharmacist will be able to tell you where the service is already being offered.

All Boots pharmacies in England are already set up to receive electronic prescriptions.

Which prescriptions can I use the service for?

The service can be used for:

  • NHS prescriptions in England

The service cannot be used for:

  • Private prescriptions
  • Veterinary prescriptions
What are the options if my GP doesn't offer EPS?

If your GP isn't offering the service yet, you can still sign up. If you choose Boots we will keep your completed NHS Electronic Prescription Service form, so you're ready to start using the service as soon as it's available at your surgery.

What if I want to change the store my electronic prescriptions go to?

If you have moved house, or want to change the Boots store your electronic prescriptions go to, simply enter the new details using the form above, click submit and your nomination will be changed. Alternatively, ask in store for your nomination to be changed.

Can I sign up for someone else?

Yes, you can sign up for your partner, children or other family members, as long as you live with them and you all want to use the same Boots pharmacy. Just select the option to choose a pharmacy on behalf of someone else on the form.

What if I have further questions about the service?

If you have any further questions, please either:

  • Ask a member of your local Boots pharmacy team
  • Contact our Customer Care Helpline on 0345 070 8090 (local rate, calls may be recorded for training purposes) between the hours of 8.30 am and 7pm Monday to Friday and 8.45am and 5pm Saturday and Sunday
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