Information & Advice
Common illnesses such as coughs and snuffles affect us all from time to time. If you are suffering from a common illness such as a cold, hayfever, diarrhoea or other minor illness, do you really need to make an appointment to see the doctor?
Some Boots pharmacies offer a Minor Ailments Service. If your pharmacist thinks you need a medicine to treat your minor illness, and you are eligible, they can supply it free of charge.*
This service is only offered in selected stores in England and Wales where the Clinical Commissioning Group or Health Board commissions the service and throughout Boots stores in Scotland and Northern Ireland, where the service is commissioned nationally. Ask your local Boots pharmacist whether they offer this service in store.
The service is available to customers who:
*Eligibility and type of illness covered by the service varies by locality. Please check in store for details. Subject to pharmacist availability.
Illnesses supported within the scheme may differ between locations. Some illnesses covered include:
|Back ache, sprains and strains||Haemorrhoids||Minor fungal infections of the skin|
|Colds||Hay fever||Mouth ulcers|
|Conjunctivitis||Head lice||Nappy rash|
|Constipation||Headache and fever||Sore throat|
|Coughs||Heartburn and indigestion||Teething|
|Diarrhoea||Insect bites and stings||Threadworm|
|Earache||Mild eczema and dermatitis||Thrush|
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