Private prescriptions

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Information & Advice

Private prescriptions

Got a private prescription? Find out how to order it online, or get it in store

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If you have been issued a private prescription following a consultation with a doctor, dentist or other prescribing healthcare professional you can ask for this to be dispensed by Boots either online or in your local Boots store (subject to stock availability).

Ordering a private prescription online

There are three very simple steps when using the online private prescription service once you have logged in. First, you will be asked to either log into your Boots account or, if you are a new customer, you will be asked to register for an account. Then:

Step 1 Step 2 Step 3

Fill in your prescription & payment details (where applicable)

Post your prescription to us

We receive your prescription & dispatch by Royal Mail 1st class recorded post within 48 hours

Get started

Getting a private prescription in store

Most Boots pharmacies can dispense private prescriptions.

Simply pop into your local Boots pharmacy and we will either dispense the medicine, if we have it in stock, or arrange a convenient time for you to come back and collect it.

If we need to order a medicine for you, it is usually delivered the next day, or if it is ordered in the morning, it may be ready on the same day.

For more information, please contact your local Boots pharmacy, using the details on our store locator.

Private prescription costs

There are charges which apply to private medicines and these vary depending on the medicine. The prices for each private prescription can be found within the ordering system.

If you order your private prescription online, we will deliver your medicines free of charge if the total cost of your order is over £45. If your total order is less than £45 you will pay £2.95 postage cost.

If you order your private prescription in any of our Boots pharmacies, ask them to give you a quote on the charges that will apply.

Read our frequently asked questions about prescriptions.

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