NHS Electronic Prescription Service

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Information & Advice


NHS Electronic Prescription Service

Icon for Electronic Prescription Service

Signing up for the NHS Electronic Prescription Service

Safe and convenient for you

The NHS Electronic Prescription Service (EPS) means a number of GPs can now send prescriptions instantly to any pharmacy of your choice.

You'll enjoy some great benefits with EPS:

  • No paper prescriptions: You won't have to worry about keeping track of bits of paper

  • Convenient locations: Nearly 2000 Boots pharmacies close to where you live, work or shop

  • Times to suit you: Many Boots pharmacies offer late-night opening hours and we have Midnight pharmacies, too*

Sign up now

How does EPS work?

1

Sign up

Choose a convenient Boots pharmacy to receive your prescriptions

2

Prescription sent to pharmacy

GP electronically sends prescriptions to pharmacy

3

Times to suit you

Many Boots pharmacies offer late-night opening hours and we have Midnight pharmacies, too*

Still not answered all your questions? See our FAQs to find out more.

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How will the NHS Electronic Prescription Service help me?

You may find this service particularly beneficial if you receive regular prescriptions. This service will mean you don't have to collect your repeat prescription from your GP's surgery between check-ups.

How will I know if I can use the service?

Your GP or pharmacist will be able to tell you where the service is already being offered.

The service can be used for:

  • Repeat prescriptions in England
  • One-off prescriptions in England

The service cannot be used for:

  • Private prescriptions
  • Veterinary prescriptions

What if I have repeat prescriptions?

You can sign up to our free repeat prescription service. This means your medicines will be ready and waiting for you to collect at your pharmacy. Sign up online here or in-store.

Where is the service available?

The service is being rolled out at GPs surgeries and pharmacies in England and many people have already signed up to it.

Your GP or pharmacist will be able to tell you where the service is already being offered.

All Boots pharmacies in England are already set up to receive electronic prescriptions.

Which prescriptions can I use the service for?

The service can be used for:

  • NHS prescriptions in England

The service cannot be used for:

  • Private prescriptions
  • Veterinary prescriptions

What are the options if my GP doesn't offer EPS?

If your GP isn't offering the service yet, you can still sign up. If you choose Boots we will keep your completed NHS Electronic Prescription Service form, so you're ready to start using the service as soon as it's available at your surgery.

What if I want to change the store my electronic prescriptions go to?

If you have moved house, or want to change the Boots store your electronic prescriptions go to, simply enter the new details using the form above, click Submit and your nomination will be changed. Alternatively, ask in store for your nomination to be changed.

Can I sign up for someone else?

Yes, you can sign up for your partner, children or other family members, as long as you live with them and you all want to use the same Boots pharmacy. Just select the option to choose a pharmacy on behalf of someone else in the form above.

What if I have further questions about the service?

If you have any further questions, please either:

  • Ask a member of your local Boots pharmacy team
  • Contact our Customer Care Helpline on 03450 708090 (local rate, calls may be recorded for training purposes) between the hours of 8.30 am and 7pm Monday to Friday and 8.45am and 5pm Saturday and Sunday


*Collect your medicines during opening hours only at your chosen Boots pharmacy, subject to stock availability. Participating surgeries only.

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