NHS Electronic Prescription Service

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Information & Advice

NHS Electronic Prescription Service

NHS Electronic Prescription Service

Let's save time on trips to the surgery

What is the NHS Electronic Prescription Service?

Prescriptions in England are going paperless.

So instead of your GP giving you a prescription on paper, they will electronically send it straight to a pharmacy of your choice as part of the NHS Electronic Prescription Service.

This service is gradually being rolled out across GP surgeries and pharmacies in England. You can choose to have your prescriptions sent to any pharmacy offering the service. You can then either let your doctor or pharmacist know which pharmacy you have chosen. Because we want to make it as easy as possible for you to get your prescription, we are already offering the NHS Electronic Prescription Service at a number of Boots pharmacies in England.

How will the NHS Electronic Prescription Service help me?

You may find this service particularly beneficial if you receive regular prescriptions. This service will mean you don't have to collect your repeat prescription from your GP's surgery between check-ups.

How will I know if I can use the service?

Your GP or pharmacist will be able to tell you where the service is already being offered.

The service can be used for:

  • Repeat prescriptions in England
  • One-off prescriptions in England

The service cannot be used for:

  • Private prescriptions
  • Veterinary prescriptions

What should I do next?

If you live in England, and have chosen Boots as your pharmacy, here's what to do next:

  1. Whether or not the NHS Electronic Prescription Service is already being offered by your GP, you can choose in advance which Boots pharmacy you would like your prescriptions to be sent to. You will then be ready to use the service once it is available at your GP surgery. To choose a Boots pharmacy, download this Electronic Prescription Service form or collect one from your local Boots pharmacy. You can only choose one pharmacy at a time.
  2. Once you have completed the form, take it to your Boots pharmacist and we'll do the rest.*
  3. As soon as the service is offered by your GP's surgery, you can then go straight to your chosen Boots pharmacy for your medicines.

What are the options if my GP doesn't offer EPS?

If your GP isn't offering the service yet, we can keep your completed NHS Electronic Prescription Service form, so you're ready to start using the service as soon as it's available at your surgery.

In the meantime, you can sign up to the Free Repeat Prescription Service at your local participating Boots pharmacy or online here and look forward to fewer trips to the surgery and have your medicines ready and waiting at the pharmacy.**

You can use our store locator to find your nearest Boots Store offering the Free Repeat Prescription Service.

For more information, please ask a member of your local Boots pharmacy team or contact our Customer Care Helpline on 08450 708090 (local rate, calls may be recorded for training purposes) between the hours of 8.30 am and 7pm Monday to Friday and 8.45am and 5pm Saturday and Sunday.

*Please let us know if any of your details change
**Collect your medicines during opening hours only at your chosen Boots pharmacy offering the Free Repeat Prescription Service; participating surgeries only

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