Online Repeat Prescriptions

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Information & Advice

Online Repeat Prescriptions

1. Saves time
2. Receive text alerts for collection and ordering
3. Repeat medicines record online

Published 24/02/2010

To make things easier for the thousands of people with repeat prescriptions, Boots now offer a repeat prescription service that is quick and simple to manage online.

Four simple steps



What is it?

The Boots online Repeat Prescriptions Service is a convenient way to manage your repeat prescriptions, saving you time and extra, unnecessary trips to your GP.

To sign up for the service, all you need to do is complete a simple online form and we will contact your GP surgery to order and collect your repeat prescription. You can then collect your medicines from most Boots stores or, if it is more convenient, we’ll deliver your medicines to an address or Post Office of your choice.


What are the benefits?

Aside from being quick and simple to arrange, there are many benefits to using the Boots Repeat Prescriptions Service online:

  • Get helpful reminders – we’ll let you know by text or email when your medicines are ready and remind you when to order your prescription
  • It saves you time – order for the month ahead when you collect your medicines or, alternatively, place your order online any time you like
  • You’re in control – manage your prescriptions quickly and easily online, whether you need to change medicines, cancel your Repeat Prescription Service or arrange delivery to a different address or store
  • It’s flexible to suit you – collect them from most Boots stores on the day you want – or we’ll deliver them to an address or Post Office of your choice
  • We’ll keep you informed – don’t worry about missing reviews with your GP; your doctor will tell us if you need to see them and then we’ll let you know


Common questions and concerns answered

Is my personal and prescription information safe and how will I know it won’t be accessible to anyone else?
We will only ask you for information that is essential to enable us to collect and dispense your prescription for you. The prescription details you enter are stored securely on our systems and can be viewed only by Boots UK pharmacy staff and will not be visible to anyone else.

Why do I have to pay for home delivery of my medicines when I qualify for free prescriptions?
Whether you pay for your prescriptions or have free prescriptions, we have to send your medicines to you in secure, confidential packaging and pay for the delivery of these items to you, so we need to include this in the cost of your order. The delivery charge is £2.90.

We are offering a service where you can order online and collect in most Boots stores free of charge, so look out for details when you place your order online.

N.B. If you pay for your prescriptions and your order total is over £40, we will deliver your medicines for free.

Do I need to be in for delivery of my medicines and what happens if I am out?
Professional Pharmacy guidance requires that someone over the age of 18 is in to sign for receipt of medicines, so the package will need to be signed for. If you are not in when the delivery is made then a card will be put through your door with details of where to go for collection.

I have other questions about the service
If you have any other questions, please see our FAQ page.




Instore Repeat Prescription Service

We also offer an instore Repeat Prescription Service. Click here to find out more.


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