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Information & Advice

Shopping with us

However you like to shop we've got you covered, from placing an order in-store or by phone to shopping online and through our app.

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Order & Collect for free in over 2200 Boots stores

Shopping with us

Shop with us online


Shop all your favourite brands and browse the widest range of Boots products and services online.

Shop with us in-store

In-store ordering

Shopping in one of our stores and can't find the product you need? Why not place an in-store order with one of our colleagues at the till.

Shop with us on our mobile app

Boots app

Download our Boots App free for shopping, fantastic personalised offers and more all at your fingertips.

Shop with us over the telephone

Over the phone

Call 0345 609 0055 and place your order with the help of Boots Customer Care.

That's the Boots Advantage

Whatever you're after, we've got the product for you. Get the brands you love with Order & Collect and earn four Boots Advantage Card points for every £1 you spend - that's the Boots Advantage.

Boots stores now offer Android Pay and Apple Pay. Click below to find out more about each of these services.

Collection and delivery options

Order & Collect

Order today by 8pm and collect in store for free from 12pm tomorrow.

Collect your order from one of our airport stores and get all your travel essentials right before you board your flight*.

Simply order five days before you fly.

Find your nearest store

* Orders collected at landside Boots stores may not be suitable to pass through security. Please see your airport's website for more details on restrictions and regulations.

Deliver to me

We have a range of delivery options to suit your needs:

  • Standard
  • Next day
  • Named day
  • Saturday

Plus, get free standard delivery when you spend £45 or more in a single transaction.

International delivery to 23 countries in Europe. To discover what products are available and to place an order please visit

Want to return an item? purchases can be returned via post, or you can simply take them to your local store.

Find out more about our deliverydelivery and returnsreturns options.

Gift box service

Posting a gift directly to a loved one or simply want to save time on wrapping? Take advantage of our handy gift box service - our silver gift boxes are tied with a beautiful blue ribbon to add the perfect finishing touch to any present. Simply tick the box next to the eligible item(s) at the checkout - you can even add a personalised message.

*Terms and conditions:

  • Items selected to be gift boxed will be packaged in the same gift box
  • Your gifts will not be wrapped separately before boxing, they will be placed in a gift box in the packaging within which they are sold
  • Gift boxes are limited to one per order
  • Gift boxes are not available when you pay for your order with Boots Advantage Card points
Order & Collect terms and conditions
  • Place a order via any of our ordering channels (phone, internet or store) before 8pm, for collection in store after 12pm the next day (Mon-Sat)
  • This service is available Monday to Saturday in over 2200 stores.
  • This service excludes the Scottish Highlands/Islands, Jersey/Guernsey and Northern Ireland/the Isle of Man/Airport stores. See our store locator for your local store opening hours
  • Order today, collect in store tomorrow does not apply to deliveries of prescription medicines, which are despatched directly from Boots Walsall pharmacy, generally using Royal Mail 1st class recorded delivery, for more information on prescription deliveries click here
  • Free delivery on order online and collect in store orders excluding gift boxing and other Boots services (Insurance and Opticians)
  • Our partner sites

  • Boots WebMD Macmillan