Shopping with us

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Information & Advice

Shopping with us

However you like to shop we've got you covered, from placing an order in-store or by phone to shopping online and through our app.

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Order & Collect for free in over 2200 Boots stores

Shopping with us

Shop with us online


Shop all your favourite brands and browse the widest range of Boots products and services online.

Shop with us in-store

In-store ordering

Shopping in one of our stores and can't find the product you need? Why not place an in-store order with one of our colleagues at the till.

Shop with us on our mobile app

Boots app

Download our Boots App free for shopping, fantastic personalised offers and more all at your fingertips.

Shop with us over the telephone

Over the phone

Call 0345 609 0055 and place your order with the help of Boots Customer Care.

That's the Boots Advantage

Whatever you're after, we've got the product for you. Get the brands you love with Order & Collect and earn four Boots Advantage Card points for every £1 you spend - that's the Boots Advantage.

Black Friday

Due to the high demand of our amazing Black Friday offers, delivery times during this period will be longer than usual. Please see below for our estimated delivery dates.

Order & Collect during Black Friday Weekend
Date of order Expected delivery date
Wednesday 25 November Friday 27 November
Thursday 26 November Saturday 28 November
Friday 27 November Monday 30 November
Saturday 28 November Monday 30 November
Sunday 29 November Tuesday 1 December
Monday 30 November Wednesday 2 December
Standard delivery during Black Friday Weekend
Date of order Expected delivery date
Wednesday 25 November Tuesday 1 December
Thursday 26 November Tuesday 1 December
Friday 27 November Wednesday 2 December
Saturday 28 November Wednesday 2 December
Sunday 29 November Thursday 3 December
Monday 30 November Friday 4 December

Collection and delivery options

Order & Collect

Order online and collect free at a store near you.

To see which stores offer Sunday collection, simply check the list below:

Find your nearest store

Collect your order from one of our airport stores and get all your travel essentials right before your board your flight*.

Simply order five days before you fly.

Find your nearest store

* Orders collected at landside Boots stores may not be suitable to pass through security. Please see your airport's website for more details on restrictions and regulations.

Deliver to me

We have a range of delivery options to suit your needs:

  • Standard
  • Next day
  • Named day
  • Saturday

Plus, get free standard delivery when you spend £45 or more in a single transaction.

International delivery to 23 countries in Europe. To discover what products are available and to place an order please visit

Want to return an item? purchases can be returned via post, or you can simply take them to your local store.

Find out more about our deliverydelivery and returnsreturns options.

Gift box service

Posting a gift directly to a loved one or simply want to save time on wrapping? Take advantage of our handy gift box service - our festive, silver gift boxes are tied with a beautiful blue ribbon to add the perfect finishing touch to any present. Simply tick the box next to the eligible item(s) at the checkout - you can even add a personalised message.

*Terms and conditions:

  • Items selected to be gift boxed will be packaged in the same gift box
  • Your gifts will not be wrapped separately before boxing, they will be placed in a gift box in the packaging within which they are sold
  • Gift boxes are limited to one per order
  • Gift boxes are not available when you pay for your order with Boots Advantage Card points
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