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Recalled Items

Important product recall

Plum Stage 2 Bread & Butter Pudding 100g
Best Before Date: 15th January 2015
Item code 49 96 704

As part of their quality monitoring programme the manufacturer has identified a problem with a recent batch of this product. They have discovered that a small number of pouches within the batch were under processed, causing them to appear swollen and unsuitable to be consumed.


We don't want our customers to purchase anything from us that's in less than perfect condition. Therefore if you have purchased this product and it has a Best Before Date of 15th January 2015 we're asking that you return it to your nearest Boots store for a replacement or a refund.


We're sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice then please speak to someone in the store or call the Plum Customer Care Team on 0800 157 7123 between 8.00am - 6.00pm.


Recall Number: 01001667
Recall date: May 2014



Important product recall

Hope & Greenwood Hot Chocolate Set - Item code 15-87-560

As part of our ongoing quality monitoring programme we've discovered a potential safety issue with the glass mugs in this set. We've found that in some cases the mugs are cracking if boiling water is applied to the glass, so, as a precautionary measure, we're recalling this product.

The safety and well-being of our customers is very important to us so we're asking that you stop using the mug and return it to your nearest Boots store at your earliest convenience. Please either return the complete set if you haven't used it yet, or just the mug if the other contents have already been used. Once you return this to us we can arrange for an exchange for another product or a full refund, whichever you prefer.

If you've bought this product for someone else it's important that you let them know about this as soon as possible.

We're sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice then please speak to someone at your local Boots store or call the Boots Customer Care Team on 0800 915 0004. Minicom users can call 0800 915 0740.

Recall Number: 01001553
Recall date: January 2014



Important product recall

Tixylix Blackcurrant 100ml (16-02-705), Tixylix Chesty Cough 100ml (58-90-497), Tixylix Baby Syrup 100ml (39-64-949), Tixylix Toddler Syrup 150ml (40-98-986) & Tixylix Toddler Syrup 100ml(58-96-967)

As part of our ongoing quality monitoring programme we've identified a problem with these products. We have discovered a potential manufacturing fault which might result in small pieces of plastic being found in the medicine. Please note this potential defect only affects specific batches of Tixylix manufactured from October 2012 onwards.

The health and safety of our customers and patients is always our highest priority so we have taken the decision to ask customers to return these products to our stores for a refund or replacement with a similar item.

We're sorry for any inconvenience this may cause our customers and would like to offer our reassurances that these actions are taken as a precaution while we fully investigate the situation.

If you've bought any of the products for someone else would you please let them know about this as soon as possible.

If you do have any concerns or need further advice then please speak to the pharmacist at your local Boots store or call the Boots Customer Care Team on 0800 915 0004. Minicom users can call 0800 915 0740.

Recall Number: 01001534
Recall date: December 2013



Important product recall

Ted's Grooming Room In Safe Hands Gift SetItem code 12-74-953

As part of our ongoing quality monitoring programme we've identified a problem with this product. We have discovered that some of the bottles of cologne within the gift set have a faulty lid and the contents could leak if laid flat.

We don't want our customers to purchase anything from us that's in less than perfect condition. Therefore if you purchased this item before 26th November we're asking that you open the set and check the bottle of cologne. If you find any sign of leakage, or fault with the lid, please return the complete set to your nearest Boots store for an alternative gift or a refund.

We're sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice then please speak to someone at your local Boots store or call the Boots Customer Care Team on 0800 915 0004. Minicom users can call (+44) 0800 915 0740.

Recall Number: 01001530
Recall date: November 2013



Important product recall

Wartie Wart & Verruca Remover

Item Code:17-65-167
Batch Code: 001-13

YouMedical who manufacture the Wartie Wart & Verruca remover, have discovered a potential safety issue with the above product. This affects batch 001-13 and as a precaution all units from this batch are being recalled.

If you have used the product according to the instructions of use and have experienced no immediate side effects there is nothing to worry about. However if you have purchased the product since November 2013, please stop using it immediately . On return of the product, please ensure the activator lock is in the locked position. Please return it to your nearest Boots store where you'll receive a refund. If you?ve bought this for someone else would you please let them know about this as soon as possible.

If you have further questions concerning the product, please contact YouMedical on their phone number of +44 1635 574111

(Mon - Fri 8am to 6:30pm, Sat 9am to 2pm).

YouMedical apologise for any inconvenience this may cause, and reiterate their commitment to providing the highest quality products.

Recall Number: 01001525
Recall date: November 2013



Important product recall

Toni & Guy Jumbo Tongs

Item Code:53-26-885 TGIR1921UK
Batch Code: 1613 & 2623

HOT (UK) Ltd. who manufacture the Toni&Guy 38MM Jumbo Tongs, have discovered a potential safety issue with the above product. They've found that in some cases, the handle of the product can separate and the power cord may become detached. Please note this potential issue only affects batch code 1613 and 2613 from June 2013 onwards.

To help you see if your Tongs are affected, you can find the batch code stamped into the handle close to the supply cord entry. If you have an affected product please stop using it immediately and contact HOT (UK) Ltd. on their helpline or email address noted below. If you've bought this for someone else would you please let them know about this as soon as possible.

If your Jumbo Tongs aren't from the affected batch please be reassured that your product is unaffected and is safe for use.

Alternatively, you can return the Jumbo Tongs to your nearest Boots store for an exchange or refund.

Helen Of Troy (HOT UK Ltd.) can be contacted on (+44) 844 243 5225 (8am to 5pm Mon- Fri), or at hot@productservice.co.uk

Recall Number: 70131045
Recall date: November 2013



Important product recall

St. Tropez Instant Tan Face & Body Spray

Light/Medium
Item Code: 16-48-179
Medium/Dark
Item Code: 16-48-187

St. Tropez have recently been made aware that a very small number of customers have experienced inhalation issues with the newly launched cosmetic product, St.Tropez Instant Tan Wash Off Face & Body Spray* (100ml) in light/medium and medium/dark, when used under certain circumstances. This cosmetic, bronzing effect product has been launched in the last 7 weeks and as a precautionary measure, St.Tropez has decided to initiate a voluntary recall of the product.

Whilst the number of customers experiencing inhalation issues is very small, we would like to invite any customers who have purchased the product to return it to their nearest Boots store for a full refund or exchange.

If you've bought this for someone else would you please let them know about this as soon as possible. St.Tropez Instant Tan Wash Off Face & Body Lotion (100ml) is not affected by this voluntary recall, nor are any of their other products.

We're sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice then please contact St. Tropez Customer Services on 1800 937436.

St. Tropez apologise for any inconvenience this may cause our customers and offer our reassurances that these actions are taken as a precaution, whilst we undertaken a full review.

Recall Number: 01001509
Recall date: November 2013



Important product recall

We recently undertook a recall of SEVENTEEN Instant Glow Bronzing Spray and Soltan Beautiful Bronze Wash Off Instant Bronzer after a small number of customers experienced an adverse respiratory reaction following application. With the wellbeing and trust of our customers in mind, we have taken a decision to remove from sale two additional aerosol based self-tanning products, including Soltan Beautiful Bronze Self-Tan Dry Mist Spray and No 7 Perfectly Bronzed Self-Tan 360, whilst we conduct a full investigation into the concerns raised.

We would like to reassure our customers that this is purely a precautionary measure whilst we thoroughly investigate the situation. We once again confirm that these products meet all required safety and quality standards.

We apologise for any inconvenience this may cause, but hope our customers understand that their wellbeing is our first priority. Whilst the number of customers experiencing reactions is very small, we would like to invite any customers who have recently purchased them to return them to their nearest Boots store for a full refund.

SEVENTEEN Instant Glow Bronzing Spray (23-69-281) and Soltan Beautiful Bronze Wash-Off Bronzer (76-74-368/10-44-540)

As part of our ongoing quality monitoring programme we've identified a problem with the above products. In a very small number of cases it has been found that there's a possible safety issue to our customers. The comfort and wellbeing of our customers is very important to us so we're asking you to stop using the spray immediately. Please return it to your nearest Boots store where you'll receive an exchange, alternative product or a refund.

If you've bought this for someone else would you please let them know about this as soon as possible. No other SEVENTEEN or Soltan products are affected by this recall.

We're sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice then please speak to someone at your local Boots store or call the Boots Customer Care Team on 0800 915 0004. Minicom users can call 0800 915 0740.

SEVENTEEN Recall Number: 01001435
Recall Number: 01001436
Recall date: July 2013



Important product recall

Baby Jogger Versa Silver Baby Jogger Versa Black

Baby Jogger Versa Black
Baby Jogger Versa Silver

Kooltrade the manufacturer of the Baby Jogger City Versa™ have advised us of a potential safety issue with the pushchair. It has been identified that a component part interferes with the proper functioning of the fold mechanism in a very limited number of the pushchairs.

You have an affected pushchair if you have a Baby Jogger City Versa™ pushchair with theMft.Date:2012.08.10. The batch details are stamped on the outside of the side-moulding

The safety of our customers and their families is paramount to us. We're therefore asking you to stop using the pushchair immediately and contact us on 1 800 509 115 or +44 115 918 1551 to arrange to return the jogger to us. Alternatively you can arrange to return it to your local store, please call the number above with details of the store you will be returning it too.

We're sorry for any inconvenience this may cause you.




Important product recall


Due to a potential quality issue with a component, the handle of certain BRITAX BABY-SAFE infant carriers can be damaged or, in adverse circumstances, detach, if sudden force is applied to the handle. This may result in the infant carrier to swing, to separate, to fall to the ground or to arrive in other unsafe situations when carrying the product. This can pose a risk of injury to the occupying child especially if it is – against the user instruction – not harnessed. The defect may not be recognised by the consumers instantly.


We are asking consumers that have purchased one of the potentially affected products to stop using it with immediate effect.


Certain BABY-SAFE infant carriers that were sold in Europe between 1 February and 31 March 2012 are affected. If you purchased your product prior to 1 February or after 31 March 2012, your BABY-SAFE is not affected. Only a small number of potentially affected products are in use with consumers.


Please note, the recall only relates to the BABY-SAFE but NOT to the BABY-SAFE plus II or the BABY-SAFE plus SHR II.


We ask you to stop using your BABY-SAFE with immediate effect and visit the Britax website www.baby-safe-recall.eu to check whether your product is affected or not. If you are unable to visit their website please contact their consumer service team +44 1264 386034 or baby-safe.uk@britax.com .


Please have your product item number and the corresponding serial number ready.


The stickers with the item number and the serial number are located on the left side of the infant carrier (in direction of the occupying child) behind the handle hinge.


The item number is located above the barcode on the white sticker. The serial number is eight characters long and is located underneath the barcode on the orange ECE label.



Important product recall

Boots Hot Water Bottles

We've discovered a potential safety problem with Boots hot water bottles, bought between October 2005 and January 2007.

Because our customers' safety is important to us we've stopped selling the affected Boots hot water bottles and we're asking customers to return them to us. We're taking this measure because we've identified that there is a risk of the bottle splitting during use.

The affected hot water bottles were all manufactured in 2005 and were coloured in cream, blue and red. To check if you have one of the affected hot water bottles, please look at the circle on the back of the neck of the bottle. If the number moulded in the inner circle is 05, please stop using this product and return it to your nearest Boots store where you'll receive a replacement.

If your hot water bottle is inside a cover, you only need return the hot water bottle for an exchange, as the cover isn't affected. If you've bought this item for someone else would you please let them know about this as soon as possible.

Should you have any queries, please speak to someone at your local Boots store or call the Boots Customer Care team on 1 800 509 115 or +44 115 918 1551

We're very sorry for any inconvenience this may cause you.




Important product recall

Boots Microwarmer Sold between 1997 and 1999 (item code: 46-05-349)

If you are still using a Boots Microwarmer you are at risk of personal injury. The risk increases as the product gets older. If you have one please stop using it immediately and return it to your nearest Boots store for a full refund.

If any of your friends or family have a Boots Microwarmer, please ask them to return it to us immediately.

If you have any questions, please ask a member of the Boots store team.

If you can't get to a Boots store, please contact Boots Customer Service on 1 800 509 115

Email: btc.cshelpdesk@boots.co.uk

We apologise for any inconvenience caused.

Microwarmer item codes: 24-05-512 & 31-32-765
Recall Number:
Recall date: 10/2001



Important product recall

Boots Travel Kettle (item code 59-03-718)

As part of our ongoing quality-monitoring programme we've discovered a problem with this product. We've found that under certain conditions the switch can develop a fault allowing the kettle to boil longer than expected, so as a precautionary measure, we're recalling this product from our customers.


The safety and wellbeing of all our customers is very important to us so we're asking you stop using the kettle immediately. Please return it to your nearest Boots store where we'll offer you another product or a full refund


If you've bought this product for someone else would you please let them know about this as soon as possible.


Boots apologise for any inconvenience. If you need any further advice then please speak to someone at your local Boots store or call the Boots Customer Care Team on 1 800 509 115 or +44 115 918 1551 .



Important product recall

Umberto Giannini Big Blow Out dryer (Item: 5537029)

As part of our ongoing quality-monitoring programme we've discovered aproblem with this product. We've found that under certain conditions the internal motor of the dryer can develop a fault allowing pieces of plastic to fall from the nozzle of dryer in use. So, as a precautionary measure, we're recalling this product from our customers.


The safety and wellbeing of all our customers is very important to us so we're asking that if you've bought this dryer since October 2010 please stop using the dryer immediately. Please return it to your nearest Boots store where we'll offer you an alternative product or a full refund.


If you've bought this product for someone else would you please let them know about this as soon as possible.


Boots apologise for any inconvenience. If you need any further advice then please speak to someone at your local Boots store or call the Boots Customer Care Team on 1 800 509 115 or +44 115 918 1551 .



Important product recall

Stérimar - Isotonic 100ml
Batch Numbers: FE1248b & FE1249
Item Code: 44-69-135

Church & Dwight UK LTD have brought to our attention that two batches of Stérimar – Isotonic 100ml, a natural isotonic sea water nasal spray, has had to be quarantined as it's unsuitable for sale. These batches (FE1248b and FE1249) may contain some microbiological contamination, which would have no impact for the majority of users. It could cause some users (for example, those who have had nasal or sinus surgery or who have a weaker immune system) to experience symptoms, which may lead to seeking medical advice.


As Boots and Church & Dwight UK LTD consider the health and safety of customers our number one priority, we've taken the decision to recall the affected batches immediately.


The only batch numbers affected are FE1248b and FE1249 of Stérimar – Isotonic 100ml.


Please return this to any Boots store, at your earliest convenience, where our people in store will happily offer an exchange, for an alternative product, or a full refund.


If you've bought this product for someone else would you please let them know about this as soon as possible.

We're sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice then please call 1800 509 115 or +44 115 918 1551.


Recall Number: 01001107
Recall date: December 2011



Important product recall


No7 Completely Quenched Moisturising Body Lotion
Batch 1KK
Item Code 59-66-280

As part of our ongoing quality monitoring programme we've identified a problem with the above product. In a very small number of cases it has been found that an incorrect formulation is in the tube. The comfort and wellbeing of our customers is very important to us so we're asking you to stop using any affected product immediately and return it to your nearest Boots store where you'll receive an exchange, alternative product or a refund.


To check if you've any of the affected batch you'll find the code embossed on the crimp at the end of the tube. The batch number is imprinted into the plastic although it might be difficult to see. If the code is 1KK, then please return the tube to us. If you can't read the batch number then, of course, we'll still be happy for you to return this to any store.


If you've bought this for someone else would you please let them know about this as soon as possible. No other batch or No7 product is affected by this recall.


We're sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice then please speak to someone at your local Boots store or call the Boots Customer Care Team on 1 800 509 115 or +44 115 918 1551


Recall Number: 1001122
Recall date: January 2012



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Recalled Items

Important product recall

Ted's Grooming Room In Safe Hands Gift SetItem code 12-74-953

As part of our ongoing quality monitoring programme we've identified a problem with this product. We have discovered that some of the bottles of cologne within the gift set have a faulty lid and the contents could leak if laid flat.

We don't want our customers to purchase anything from us that's in less than perfect condition. Therefore if you purchased this item before 26th November we're asking that you open the set and check the bottle of cologne. If you find any sign of leakage, or fault with the lid, please return the complete set to your nearest Boots store for an alternative gift or a refund.

We're sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice then please speak to someone at your local Boots store or call the Boots Customer Care Team on 0800 915 0004. Minicom users can call 0800 915 0740.

Recall Number: 01001530
Recall date: November 2013

Important product recall

Boots Pharmaceuticals Chesty Cough Relief Oral Solution 150ml (item code: 30-07-332)
Boots Pharmaceuticals Dry Cough Relief Oral Solution 150ml (item code: 23-36-154)
Boots Pharmaceuticals Mucus Cough Relief Oral Solution 150ml (item code: 48-96-149)
Boots Pharmaceuticals Paracetamol 6 years Plus Suspension 200ml (P) (item code: 77-86-476)
Boots Pharmaceuticals Ibuprofen Syrup 3 months Plus Oral Suspension Strawberry Flavour 100ml (item code: 29-98-009)
Boots Pharmaceuticals Tickly Cough Relief Oral Solution 150ml (GSL) (item code: 47-08-776)
Boots Pharmaceuticals Paracetamol 3 Months Plus Suspension 120mg/5ml Strawberry Flavour 100ml (GSL) (item code: 21-39-839)
Boots Pharmaceuticals Paracetamol 3 Month Plus Suspension120mg/5ml Strawberry Flavour 200ml (P) (item code: 77-38-382)
Boots Pharmaceuticals Paracetamol 6 years Plus Suspension 100ml (P) (item code: 21-39-901)
Boots Pharmaceuticals Baby Cough Syrup 3 months Plus 100ml (GSL) (item code: 23-16-021)
Boots Pharmaceuticals Gripe Mixture 1 month Plus 150ml (GSL) (item code: 23-18-415)

We've discovered a potential manufacturing fault with the tamper seal on some Boots Pharmaceuticals liquid medicines which might result in small pieces of plastic being found in the medicine. Please note this potential issue affects products bought from October 2011 onwards. The health and safety of our customers and patients is always our highest priority so we have taken the decision to ask customers to return these products to our stores for a refund or replacement with a similar item.

We're sorry for any inconvenience this may cause our customers and would like to offer our reassurances that these actions are taken as a precaution while we fully investigate the situation.

If you've bought any of the products for someone else would you please let them know about this as soon as possible.

If you do have any concerns or need further advice then please speak to the pharmacist at your local Boots store or call the Boots Customer Care Team on 0800 915 0004. Minicom users can call 0800 915 0740.

Recall date: November 2013

Important product recall

Wartie Wart & Verruca Remover

Item Code 17-65-167
Batch Code: 001-13

YouMedical who manufacture the Wartie Wart & Verruca remover, have discovered a potential safety issue with the above product. This affects batch 001-13 and as a precaution all units from this batch are being recalled.

If you have used the product according to the instructions of use and have experienced no immediate side effects there is nothing to worry about. However if you have purchased the product since November 2013, please stop using it immediately . On return of the product, please ensure the activator lock is in the locked position. Please return it to your nearest Boots store where you?ll receive a refund. If you've bought this for someone else would you please let them know about this as soon as possible.

If you have further questions concerning the product, please contact YouMedical on their free phone number 0800 0461977

(Mon - Fri 8am to 6:30pm, Sat 9am to 2pm).

YouMedical apologise for any inconvenience this may cause, and reiterate their commitment to providing the highest quality products.

Recall Number: 01001525
Recall date: November 2013

Important product recall

Toni & Guy Jumbo Tongs

Item Code:Item Code 53-26-885 TGIR1921UK
Batch Code: 1613 & 2623

HOT (UK) Ltd. who manufacture the Toni&Guy 38MM Jumbo Tongs, have discovered a potential safety issue with the above product. They've found that in some cases, the handle of the product can separate and the power cord may become detached. Please note this potential issue only affects batch code 1613 and 2613 from June 2013 onwards.

To help you see if your Tongs are affected, you can find the batch code stamped into the handle close to the supply cord entry. If you have an affected product please stop using it immediately and contact HOT (UK) Ltd. on their helpline or email address noted below. If you've bought this for someone else would you please let them know about this as soon as possible.

If your Jumbo Tongs aren't from the affected batch please be reassured that your product is unaffected and is safe for use.

Alternatively, you can return the Jumbo Tongs to your nearest Boots store for an exchange or refund.

Helen Of Troy (HOT UK Ltd.) can be contacted on 0844 243 5225 (8am to 5pm Mon- Fri), or at hot@productservice.co.uk

HOT (UK) Ltd. apologise for any inconvenience this may cause you.

Recall Number: 70131045
Recall date: November 2013

Important product recall

St. Tropez Instant Tan Face & Body Spray

Light/Medium
Item Code: 16-48-179
Medium/Dark
Item Code: 16-48-187

St. Tropez have recently been made aware that a very small number of customers have experienced inhalation issues with the newly launched cosmetic product, St.Tropez Instant Tan Wash Off Face & Body Spray* (100ml) in light/medium and medium/dark, when used under certain circumstances. This cosmetic, bronzing effect product has been launched in the last 7 weeks and as a precautionary measure, St.Tropez has decided to initiate a voluntary recall of the product.

Whilst the number of customers experiencing inhalation issues is very small, we would like to invite any customers who have purchased the product to return it to their nearest Boots store for a full refund or exchange.

If you've bought this for someone else would you please let them know about this as soon as possible. St.Tropez Instant Tan Wash Off Face & Body Lotion (100ml) is not affected by this voluntary recall, nor are any of their other products.

We're sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice then please contact St. Tropez Customer Services on 0800 0234966.

St. Tropez apologise for any inconvenience this may cause our customers and offer our reassurances that these actions are taken as a precaution, whilst we undertaken a full review.

Recall Number: 01001509
Recall date: November 2013

*[ bar codes: 5 060022 307469 and 5 060022 307483 for light/medium and medium/dark]

Important product recall

We recently undertook a recall of SEVENTEEN Instant Glow Bronzing Spray and Soltan Beautiful Bronze Wash Off Instant Bronzer after a small number of customers experienced an adverse respiratory reaction following application. With the wellbeing and trust of our customers in mind, we have taken a decision to remove from sale two additional aerosol based self-tanning products, including Soltan Beautiful Bronze Self-Tan Dry Mist Spray and No 7 Perfectly Bronzed Self-Tan 360, whilst we conduct a full investigation into the concerns raised.

We would like to reassure our customers that this is purely a precautionary measure whilst we thoroughly investigate the situation. We once again confirm that these products meet all required safety and quality standards.

We apologise for any inconvenience this may cause, but hope our customers understand that their wellbeing is our first priority. Whilst the number of customers experiencing reactions is very small, we would like to invite any customers who have recently purchased them to return them to their nearest Boots store for a full refund.

SEVENTEEN Instant Glow Bronzing Spray (23-69-281) and Soltan Beautiful Bronze Wash-Off Bronzer (76-74-368/10-44-540)

As part of our ongoing quality monitoring programme we've identified a problem with the above products. In a very small number of cases it has been found that there's a possible safety issue to our customers. The comfort and wellbeing of our customers is very important to us so we're asking you to stop using the spray immediately. Please return it to your nearest Boots store where you'll receive an exchange, alternative product or a refund.

If you've bought this for someone else would you please let them know about this as soon as possible.

We're sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice then please speak to someone at your local Boots store or call the Boots Customer Care Team on 0800 915 0004. Minicom users can call 0800 915 0740.

SEVENTEEN Recall Number: 01001435

Soltan Recall Number: 01001436

Recall date: July 2013

Important product recall

Filtrete™ Ultra Quiet Compact Air Purifier (FAP00-RS-2) and replacement filters (FAPF00)

We have been advised by 3M, that they are recalling their Filtrete™ Ultra Quiet Compact Air Purifier (FAP00-RS-2) and its replacement filters (FAPF00) because, on rare occasions, the device may overheat. For this reason 3M have decided to voluntarily recall this product.

If you have this product we urge you to immediately unplug it and stop using it. Please call the Filtrere Customer Helpline on 08001218692 or visit www.filtrete.co.uk/FAP00-RS-2webcontactform to find out how to return the product and how to arrange delivery of your replacement.

3M apologises to customers for the inconvenience and will replace recalled products with the Filtrete Ultra Quiet Compact Air Purifier FAP01-RS-2 model - an upgraded replacement.

If you also have any spare FAPF00 filters (other than the one supplied with the machine), they will be replaced with FAPF02 filters for your new model.

No other models of Filtrete™ Air Purifiers are affected by this recall.


Important product recall


Boots Hot Water Bottles

We've discovered a potential safety problem with Boots hot water bottles, bought between October 2005 and January 2007.

Because our customers' safety is important to us we've stopped selling the affected Boots hot water bottles and we're asking customers to return them to us. We're taking this measure because we've identified that there is a risk of the bottle splitting during use.

The affected hot water bottles were all manufactured in 2005 and were coloured in cream, blue and red. To check if you have one of the affected hot water bottles, please look at the circle on the back of the neck of the bottle. If the number moulded in the inner circle is 05, please stop using this product and return it to your nearest Boots store where you'll receive a replacement.

If your hot water bottle is inside a cover, you only need return the hot water bottle for an exchange, as the cover isn't affected. If you've bought this item for someone else would you please let them know about this as soon as possible.

Should you have any queries, please speak to someone at your local Boots store or call the Boots Customer Care Team free from a BT or Eirecom landline on:

United Kingdom: 0800 915 0004

Minicom users: 0800 915 0740

Republic of Ireland: 1800 509 115

Minicom users: 1800 777 666

We're very sorry for any inconvenience this may cause you.



Important product recall


Boots Microwarmer Sold between 1997 and 1999 (item code: 46-05-349)


If you are still using a Boots Microwarmer you are at risk of personal injury. The risk increases as the product gets older. If you have one please stop using it immediately and return it to your nearest Boots store for a full refund.

If any of your friends or family have a Boots Microwarmer, please ask them to return it to us immediately.

If you have any questions, please ask a member of the Boots store team.

If you can't get to a Boots store, please contact Boots Customer Service, free, on: United Kingdom 0800 316 3164

Republic of Ireland International freephone number 1800 509 115

Email: btc.cshelpdesk@boots.co.uk

We apologise for any inconvenience caused.

Recall notice issued: 10/2001

Microwarmer item codes: 24-05-512 & 31-32-765


Important product recall


Boots Travel Kettle (item code 59-03-718)


As part of our ongoing quality-monitoring programme we've discovered a problem with this product. We've found that under certain conditions the switch can develop a fault allowing the kettle to boil longer than expected, so as a precautionary measure, we're recalling this product from our customers.


The safety and wellbeing of all our customers is very important to us so we're asking you stop using the kettle immediately. Please return it to your nearest Boots store where we'll offer you another product or a full refund.


If you've bought this product for someone else would you please let them know about this as soon as possible.


Boots apologise for any inconvenience. If you need any further advice then please speak to someone at your local Boots store or call the Boots Customer Care Team on 0800 915 0004 .

Minicom users can call 0800 915 0740.



Important product recall


Umberto Giannini Big Blow Out dryer (Item: 5537029)


As part of our ongoing quality-monitoring programme we've discovered aproblem with this product. We've found that under certain conditions the internalmotor of the dryer can develop a fault allowing pieces of plastic to fall from the nozzle of dryer in use. So, as a precautionary measure, we're recalling this product from our customers.


The safety and wellbeing of all our customers is very important to us so we're asking that if you've bought this dryer since October 2010 please stop using the dryer immediately. Please return it to your nearest Boots store where we'll offer you an alternative product or a full refund.


If you've bought this product for someone else would you please let them know about this as soon as possible.


Boots apologise for any inconvenience. If you need any further advice then please speak to someone at your local Boots store or call the Boots Customer Care Team on < 0800 915 0004 .

Minicom users can call 0800 915 0740 .



Important product recall


St?rimar - Isotonic 100ml
Batch Numbers: FE1248b & FE1249
Item Code: 44-69-135


Church & Dwight UK LTD have brought to our attention that two batches of St?rimar – Isotonic 100ml, a natural isotonic sea water nasal spray, has had to be quarantined as it's unsuitable for sale. These batches (FE1248b and FE1249) may contain some microbiological contamination, which would have no impact for the majority of users. It could cause some users (for example, those who have had nasal or sinus surgery or who have a weaker immune system) to experience symptoms, which may lead to seeking medical advice.


As Boots and Church & Dwight UK LTD consider the health and safety of customers our number one priority, we've taken the decision to recall the affected batches immediately.


The only batch numbers affected are FE1248b and FE1249 of St?rimar – Isotonic 100ml.


Please return this to any Boots store, at your earliest convenience, where our people in store will happily offer an exchange, for an alternative product, or a full refund.


If you've bought this product for someone else would you please let them know about this as soon as possible.

We're sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice then please speak with Church & Dwight directly on 0800 055 6993.


Recall number: 01001107    Recall issued: December 2011


Important product recall


No7 Completely Quenched Moisturising Body Lotion
Batch 1KK
Item Code 59-66-280



As part of our ongoing quality monitoring programme we've identified a problem with the above product. In a very small number of cases it has been found that an incorrect formulation is in the tube. The comfort and wellbeing of our customers is very important to us so we're asking you to stop using any affected product immediately and return it to your nearest Boots store where you'll receive an exchange, alternative product or a refund.


To check if you've any of the affected batch you'll find the code embossed on the crimp at the end of the tube. The batch number is imprinted into the plastic although it might be difficult to see. If the code is 1KK, then please return the tube to us. If you can't read the batch number then, of course, we'll still be happy for you to return this to any store.


If you've bought this for someone else would you please let them know about this as soon as possible. No other batch or No7 product is affected by this recall.


We're sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice then please speak to someone at your local Boots store or call the Boots Customer Care Team on 0800 915 0004. Minicom users can call 0800 915 0740.

Recall number: 1001122    Recall date: January 2012


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