Advantage Card Terms and conditions

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Information & Advice


Advantage Card: Terms and conditions

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Boots Advantage Card: Terms and conditions

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General Boots Advantage Card scheme conditions

  1. The Boots Advantage Card scheme and Boots Advantage Card associated clubs and benefits are operated by Boots UK Limited, Nottingham, NG2 3AA. Registered in England & Wales: company no. 928555. Please do not send correspondence to this address
  2. To get the latest terms and conditions or for general enquiries please call 0345 124 4545†, write to Boots Customer Care, PO Box 5300, Nottingham, NG90 1AA or vist boots.com/advantagecard
  3. Boots can cancel, withdraw or alter the scheme, including these terms and conditions or any individual Boots Advantage Card account at any time
  4. All Boots Advantage Cards (including temporary cards) belong to Boots
  5. The UK Boots Advantage Card scheme is only valid in UK Boots stores and boots.com
  6. We do not issue additional cards for the same account
  7. If we identify that you hold two or more Boots Advantage Card accounts, we may merge them into one account at our discretion
  8. The Boots Advantage Card scheme is for personal use only; business use is strictly prohibited and constitutes abuse. Boots reserves the right, at point of purchase or retrospectively, to determine whether a transaction constitutes business usage
  9. Boots can take any action it considers appropriate, including removing or suspending a Boots Advantage Card account and points accrued if we have reason to believe you are abusing the scheme or associated clubs and offers
  10. Use of additional offers and benefits associated with your Boots Advantage Card account are subject to store network availability
  11. Boots will remove Boots Advantage Card points from Boots Advantage Card accounts that haven't been used for two years or have been closed
  12. To benefit from the Boots Advantage Card scheme you must be a United Kingdom resident aged 12 years or over. Boots will not communicate with a customer until an appropriate age of consent is reached, excluding the distribution of their permanent Boots Advantage Card
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Data protection

  1. Walgreens Boots Alliance is committed to protecting your privacy. We will always keep your personal information safe, will never sell it to third parties and will only send you marketing material if you have agreed we can do so. To enable us to provide and inform you about our products and services, we share your information between companies in the Walgreens Boots Alliance group and with external businesses working on our behalf in the UK and abroad. We may share it with NHS bodies where we have a legal obligation or duty of care to do so, or if you have asked us to register you for an NHS service such as the NHS Organ Donor Register. Please refer to our privacy policy, for full details of how and why we use your personal information
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Temporary Boots Advantage Card

  1. A temporary Boots Advantage Card can only be used to collect points. You must use your permanent Boots Advantage Card to be able to spend the points that you have collected
  2. You must apply for your permanent Boots Advantage Card within 3 months of first using your temporary Boots Advantage Card, otherwise all points collected on your temporary card will be lost and no further points can be assigned to this card
  3. You must stop using your temporary Boots Advantage Card as soon as your permanent card arrives
  4. Some offers are only available to permanent Boots Advantage Card members
  5. It's up to you to keep your temporary Boots Advantage Card safe, photocopies will not be accepted
  6. If you lose your temporary Boots Advantage Card before you apply for your permanent Boots Advantage Card, the points collected will be lost
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Collecting Boots Advantage Card points

  1. The standard number of points you will collect are four Boots Advantage Card points for every £1 you spend on qualifying purchases; however the number of points collected can vary, eg for Boots Opticians and Boots Hearingcare, you will collect one point for every £1 spent. See our 'third party' sites for details. In store, points will usually be added to your Boots Advantage Card account at the time you buy products and services included in the scheme
  2. If you forget your Boots Advantage Card, please ask the cashier to validate your receipt. You will need to provide the validated receipt within 45 days of the transaction with your Boots Advantage Card to be able to collect your points
  3. After shopping online on boots.com, your points will automatically be uploaded onto your Boots Advantage Card account within five days of your products being dispatched
  4. After shopping online at other 'third party' sites, points may take longer to be awarded, please check individual sites for details
  5. Points are not available on prescription and selected dispensary items, infant milks (up to 6 months), gift cards, plastic bag levy and Boots Insurance and Travel Services and Professional discount cards. In addition, points are also not available on gift boxes, charitable merchandise and delivery charges for purchases made online.
  6. Points are not available on gift cards except during special promotional events
  7. During Boots Advantage Card points events, both in store and online, existing points promotions will not be multiplied
  8. Boots Opticians products and services are excluded from promotional points events
  9. Boots UK Limited reserves the right to withdraw Boots Advantage Card points promotions/offers without notice
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Spending Boots Advantage Card points

  1. One point is worth one penny to spend on products in store and online at boots.com. We will not exchange Boots Advantage Card points for cash and the offer is non-transferable
  2. Points cannot be spent on prescription and selected dispensary items, infant milks (up to 6 months), gift cards, postage stamps, mobile phone top-up cards, gift boxes, delivery charges, charitable merchandise, at our 'third party sites' Boots Kitchen appliances, on Boots Opticians products and services, Boots Hearingcare or on Travel Services and Boots Insurance, bootsphoto.com, bootsdesignersunglasses.com and bootspersonalisedgifts.com
  3. You must have enough Boots Advantage Card points to cover the cost of the item; you cannot make a part payment of points towards a product or service
  4. Boots reserves the right to ask for identification such as driving licence or bus pass when spending points
  5. You will not qualify for Boots Advantage Card points, extra points offers, or discounts that are related to Boots Parenting Club, More Treats for Over 60s or any other scheme offers/benefits, products or services when you pay with points
  6. We reserve the right to substitute or remove products and services available for Boots Advantage Card points collection and redemption in store and online without notice
  7. Spending points may be subject to network availability in-store or online
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Boots Advantage Card free delivery terms and conditions

  1. If you pay for your boots.com order with Boots Advantage Card points and pay a delivery charge either with Boots Advantage Card points or pounds, you will qualify for free standard home delivery on your second order within the next 24 hours
  2. If you are eligible, a message will be displayed on the order confirmation screen when you've placed your first order and the promotion time frame will begin when this page loads. Your second order must be placed using the same boots.com account as the first order
  3. To qualify you must pay for your first order with Boots Advantage Card points. On the second order, free delivery applies to standard home delivery service only; all other delivery services including BFPO (British Forces Post Office) and heavy/bulky orders are excluded
  4. Once you have qualified for the Boots Advantage Card free delivery service on your second order, the promotion is no longer valid. This is still the case even if this order is cancelled at a later stage
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Returning goods

  1. If you return a product for a refund, we will deduct the number of points collected from your Boots Advantage Card account
  2. If a product you buy with Boots Advantage Card points is faulty, please return it to any UK Boots store. If necessary, we will credit your account with the right number of points. No cash refund will be given in these circumstances
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The NHS Organ Donor Scheme

  1. Boots organ donor registration scheme is run in partnership with NHS Blood and Transplant
  2. If you have chosen to register as an organ donor you will be adding your name to the NHS Organ Donor Register. Joining through Boots also means we will print the organ donor symbol on the reverse of your Boots Advantage Card and pass your personal information by secure data transfer to NHS Blood and Transplant, who will contact you to confirm your organ donation preferences and add your details to the NHS Organ Donor Register
  3. If you would like to register/remove yourself from the NHS Organ Donor Register at a later date, please contact 0300 123 23 23 or visit www.organdonation.nhs.uk and fill in the form asking to be registered/removed
  4. If you would like the symbol adding/removing from your Boots Advantage Card at a later date please contact Boots Customer Care on 0345 124 4545†
  5. From December 2015, people living in Wales are automatically opted in on the NHS Blood and Transplant register according to government legislation. If you wish to opt out visit www.nhsbt.nhs.uk or call 0300 123 23 23
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About the Boots Parenting Club, More Treats for Over 60s and Boots Pharmacy Advantage Club

  1. By completing your due date/child's details or ticking the box in the More Treats for Over 60s section on this application form, you confirm that you would like to join Boots Parenting Club or sign up to More Treats for Over 60s
  2. If you want to join Boots Parenting Club or sign up to More Treats for Over 60s, or Boots Pharmacy Advantage Club, you must consent to be mailed. By providing your contact details, you confirm you are happy for us to communicate with you by post, email, text message or receive associated newsletters and this will override any other mailing preferences
  3. We reserve the right to amend or withdraw Boots Parenting Club and/or More Treats for Over 60s and/or Boots Pharmacy Advantage Club and the associated benefits at any time and without notice. Partners may change at any time
  4. After your membership of Parenting Club ends, Boots will use the information you have given us about your child to continue to provide you with relevant offers and information but we will only send you marketing material if you have agreed we can do so
  5. 10 points offer is valid for in store and online for Parenting Club only. More Treats for Over 60s and Boots Pharmacy Advantage Club points offer only available in store
  6. Any offers you receive are non-transferable and not exchangeable for cash, alternatives will not be offered
  7. Boots Parenting Club, More Treats Over 60s and Boots Pharmacy Advantage Club deals and Boots Advantage Card points offers are subject to network availability
  8. Boots reserves the right to determine which products should be included this offer
  9. Promotions for triple/double points may be offered, during these promotions members of More Treats for Over 60s, Parenting Club and Pharmacy Advantage Club will only receive double/triple 4 points per £1 plus an additional 6 club points spent on qualifying items. 10 points per £1 will not be doubled/tripled during these promotions
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More Treats for Over 60s

  1. More Treats for Over 60s is free and exclusive to UK Boots Advantage Card members aged 60 or over
  2. To collect 10 points for every £1 you spend on Boots-branded products every time you shop in store, you will need to be signed up for More Treats for Over 60s and have activated the 10 points offer on your Boots Advantage Card account in store, using the coupon in your welcome letter
  3. Proof of age will be required at the time of activation, such as a driving licence, bus pass or passport
  4. You must present your permanent Boots Advantage Card each time you shop to receive the 10 points offer. The 10 points offer will not be awarded retrospectively
  5. 10 points offer excludes prescription and selected dispensary items, infant milks (up to 6 months), gift cards, Boots Opticians products and services, Boots Hearingcare, Boots Kitchen Appliances, plastic bag levy, Boots Insurance and Travel Services and Professional discount cards. In addition, points are also not available on gift boxes, charitable merchandise and delivery charges for purchases made online
  6. Promotions for triple/double points may be offered, during these promotions members of More Treats for Over 60s will only receive double/triple 4 points per £1 plus an additional 6 club points spent on qualifying items. 10 points per £1 will not be doubled/tripled during these promotions. For products and services on points promotions you will only receive the fixed number of points advertised. No additional points will be collected
  7. Members are also entitled to receive 25% off a pair of complete glasses, from any range at Boots Opticians or D&A practices. This excludes purchases of frame or lens only, ready-made reading glasses, safety eyewear and non-prescription sunglasses. This offer may be used in conjunction with 'buy one pair get additional pairs half price' offer. This offer may not be used in conjunction with any other discount
  8. Members are also entitled to 150 points when you take a free hearing check; this cannot be used in conjunction with any other offer. Applies to one hearing check only. No cash alternative is available. To claim 150 points when you take a free hearing check at Boots Hearingcare you must present your Boots Advantage Card and proof of age such as a driving license, bus pass or passport at your appointment. Points cannot be rewarded retrospectively
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Boots Parenting Club offers

  1. Boots Parenting Club is free and exclusive to UK Boots Advantage Card members who are pregnant or have a child under three years of age
  2. To collect 10 points for every £1 you spend on baby products in the baby area every time you shop excluding infant milks (up to six months), you will need to be signed up to Boots Parenting Club and have the 10 points offer activated on your Boots Advantage Card account. Your 10 points offer will be activated within 72 hours of joining
  3. You must present your permanent Boots Advantage Card every time you shop to receive the 10 points offer. The points will not be awarded retrospectively
  4. Additional offers and gifts all take the form of coupons to be redeemed in store or online and are subject to availability. Further conditions may apply to each offer, and these will be clearly explained on the coupon for each offer that is sent to you
  5. Promotions for triple/double points may be offered, during these promotions members of Parenting Club will only receive double/triple 4 points per £1 plus an additional 6 club points spent on qualifying items. 10 points per £1 will not be doubled/tripled during these promotions. For products and services on points promotions you will only receive the fixed number of points advertised. No additional points will be collected
  6. We reserve the right to stop sending the free Boots Parenting Club mailings and magazines if you do not continue to buy baby products
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Boots Pharmacy Advantage Club

  1. Boots Pharmacy Advantage Club is free and exclusive to UK Boots Advantage Card members
  2. Customers will need to re-enrol to Boots Pharmacy Advantage Club after 12 months to retain their retail benefits
  3. Boots Pharmacy Advantage Club is only available to customers in England and Wales. It excludes Scotland, Northern Ireland and the Channel Islands
  4. To collect 10 points for every £1 you spend on Boots-branded products every time you shop in store, you will need to be signed up for Boots Pharmacy Advantage Club and have activated the 10 points offer on your Boots Advantage Card by joining Boots Pharmacy Advantage Club at your Boots Healthcare or Pharmacy Counter
  5. You must present your permanent Boots Advantage Card each time you shop to receive the 10 points offer. The 10 points offer will not be awarded retrospectively
  6. 10 points offer excludes prescription and selected dispensary items, infant milks (up to 6 months), gift cards, Boots Opticians products and services, Boots Hearingcare, Boots Kitchen Appliances, Boots Insurance and Travel Services and Professional discount cards, the 10 points benefit will not be available to customers getting points offers from other Boots clubs
  7. During special store-wide Boots Advantage Card points events, you will only collect 10 points for every £1 you spend on Boots-branded products. For products and services on points promotions, you will only receive the fixed number of points advertised. No additional points will be collected
  8. Upon signing up in store members will receive a voucher with their welcome pack, entitling them to 10% off branded varifocal lenses when they buy a complete pair of glasses at Boots Opticians. Offer includes Zeiss varifocal and Essilor Physio varifocal lenses. Offer excludes Boots own brand varifocals. The 10% saving will be applied to the cost of the varifocal lens only when you buy a complete pair of glasses. This offer is valid for one use only and on 1st pair only. Can be used in conjunction with More treats for Over 60s save 25% and our half price additional pairs offer. Cannot be used in conjunction with any other offer or discount. Offer may only be used with a valid prescription (dated within the last 12 months). Voucher cannot be used retrospectively and photocopies are not accepted. No cash alternative is available and we reserve the right to cancel/vary this offer without notice
  9. Members are also entitled to 150 points when you take a free hearing check; this cannot be used in conjunction with any other offer. Applies to one hearing check only. No cash alternative is available. To claim 150 points when you take a free hearing check at Boots Hearingcare you must present your Boots Advantage Card and proof of age such as a driving license, bus pass or passport at your appointment. Members of the Boots Pharmacy Advantage Club need to present their 150 Advantage Card points voucher when taking their hearing test. Points cannot be rewarded retrospectively
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Boots Opticians Contact Lense Rewards Scheme

  1. To receive 10% off Boots branded products, you will need to be a member of the Boots Opticians Contact Lens Reward Scheme and hold a permanent Boots Advantage Card
  2. You will need to activate your 10% offer voucher in a Boots UK store. Once your voucher is activated you must present your permanent Advantage Card each time you shop to receive the 10% discount
  3. The discount will not be awarded retrospectively
  4. 10% offer excludes Boots branded products from Boots Opticians, purchases from 'third party sites' including Boots Hearingcare, bootsdesignersunglasses.com, bootskitchenappliances.com, from Boots prescription items, infant milks (up to 6 months), gift vouchers/cards, insurance, travel services and Boots insurance.
  5. This offer is open to UK residents. Not available on boots.com
  6. Full Contact Lense reward scheme terms and conditions can be found here
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