Boots Acne Online Clinic

Prescription medicines for acne without a trip to the GP

Boots Acne Online Clinic logo

What is acne?

Many teenagers will experience acne to some degree. Acne often starts at puberty, due to hormonal changes, and disappears in the mid-20s but it may continue into adulthood.

Who can use this clinic?

Our online clinics give you access to prescription-only medicines called Differin and Skinoren without you visiting your GP. If you already have a prescription from your GP we can dispense it, either at your local Boots pharmacy, or via our online prescription service.

To use this clinic, you must be aged between 16 and 50 years old. 

This clinic is for mild to moderate acne. If you have more severe acne, which forms cysts for instance, or if your acne is causing you distress, please visit your GP. 

If you are aged 51 or over and suffering with acne, we recommend you speak to your GP. 

How it works

1

Online consultation

We’ll ask you a series of questions to work out if the treatment is suitable for you

2

Pay for treatment

One of our clinicians will review your answers, usually within 24 hours, although this may take longer at weekends and bank holidays. Then, if the treatment is suitable for you, we’ll take payment for an initial supply

3

Start your treatment

You can collect your medicine from your chosen Boots pharmacy, or a post office near you, or get it delivered to your home*

*Subject to stock availability and clinician approval

What results can I expect?

Prescription medicines for acne are effective but may take up to three months to work.

Learn more about the medicine and your treatment options

We sell several treatments online and in store to help with acne, such as acnecide washes. Many of these contain Benzoyl Peroxide to help kill the bacteria which cause acne breakouts. Our pharmacists can speak to you about your options. 

This clinic gives you access to two prescription-only medicines for mild to moderate acne. These are Skinoren and Differin. 

Skinoren is a cream which attacks bacteria responsible for causing acne. It also reduces growth of the outermost harder layer of skin, which causes pores to clog and form blackheads and whiteheads.

Differin is anti-inflammatory and reduces soreness and irritation. For full information about these medicines, including their possible side effects, please read their Patient Information Leaflets.

Differin Patient Information Leaflet

Skinoren Patient Information Leaflet

Before you start

Make sure you have read:

  • Details about the medicines and their side effects in the Patient Information Leaflets

Differin Cream Patient Information Leaflet

Skinoren Cream Patient Information Leaflet

During the online consultation you’ll need:

  • Your GP’s details
  • Your payment details 

Your medicine will be ready for collection or delivery within about two working days**

**Subject to stock availability and clinician approval

The online consultation takes approximately 10 minutes

Prices start from £14.90

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View treatments

Patient Survey

We surveyed our patients to find out what they thought about our online clinics. Here’s what they said:

Results of the latest England, Scotland and Wales patient survey.

Results of the latest NI patient survey

Frequently asked questions (FAQs)

If you have any more questions, please read our online clinics FAQs.


The Regulation and Quality Improvement Authority (RQIA) regulates The Boots Company Plc to provide care for patients in Northern Ireland. See our latest RQIA inspection report.